We have an exciting opportunity to join City & Guilds working as 2nd line Support Technician! This will be a 6 month fixed term contract position. In this role you will be responsible for providing end user support to all C&G employees as well as maintaining daily technical processes that ensure our ICT systems are running efficiently. It will be your job to resolve more complex end user issues within our standard SLA's and KPI's. As 2nd line support, you will create and maintain appropriate documentation and coach and mentor 1st line Support Analysts with the aim to provide and excellent IT...  more ->

We have a fantastic opportunity to join our Service Delivery team as a UK based Broadcast & IT Support Technician.You will provide broadcast, media & IT support across our systems that deliver television, radio & cinema services to our global audience. As a key member of BFBS's Technology department your primary responsibilities will range from 1st line support and triage across broadcast, media, and IT services, accurate logging of faults, troubleshooting customer issues, and timely resolution of incidents & service requests. This is an entry-level opportunity, so we're looking for someone...  more ->

2nd Line Service Desk/Help Desk Technician (ITIL, ITSM & Active Directory) Location: Watford, UK Job Type: Contract Responsibilities: This is a Service Desk/Help Desk Specialist role which involves end user support on Service Desk escalated tickets. It also includes handling user access management tasks (Onboarding/Offboarding/Distribution List/Shared mailbox etc.) in Active Directory and Exchange/O365 environments. Troubleshoot Service Desk escalated issues. Handle User Access Management tasks Use the Ticketing system to document and manage incidents and work requests and their respective...  more ->

Service Desk Technician - Milton Keynes (Hybrid) - Hourly rate (DOE). Overview: My client from healthcare industry is seeking a skilled Service Desk Technician to join their team on a 6+ month's contract basis. This position offers a hybrid work arrangement. The ideal candidate will possess expertise in Office 365 Suite and exhibit exceptional problem-solving skills. Hybrid: 3 days office, 2 days home Top 3 Must-Haves: Proficiency in Office 365 Suite. Experience in handling hardware and software issues. Ability to work effectively in a hybrid work environment, with a balance of office and...  more ->

2nd/3rd Line Support Analyst, Application Support - Financial/Banking - Windows, PowerShell, SQL. An exciting and challenging role providing 2nd/3rd Line Support/Systems Administration for numerous In House and 3rd Pary Applications in a mixed Windows/Linux environment - preferred candidates will have strong Database/SQL and Scripting skills and some Cloud experience AWS/Azure. Not essential but previous Financial/Banking background with some PeopleSoft, Cash Management/Risk and Payment Systems (SWIFT) all highly advantageous. Candidates are required to have a breadth and depth of Technical...  more ->

IT Support Engineer Hull (East Yorkshire) Permanent £25,000 + Benefits IT Support Engineer needed to provide IT tech support for a School based in Hull (East Yorkshire). Enhanced DBS certificate preferred, but not essential. A chance to join a leading IT managed services business specialising in providing IT support into the Education sector. Start ideally June/July 2024. Key experience + tasks will include: Providing day-to-day IT support for Desktop PCs, Mobile Devices, Laptops, Chromebooks and Tablets. Peripheral Support for Printers, Scanners, Interactive Whiteboards, Projectors +...  more ->

Technical Support Consultant location: Didcot, fully remote but may require some site visits Pay rate: £45,000-£50,000p/a Hours: Standard office hours Our client have an exciting position available for a Full time Technical Support Consultant based Mandatory Requirements 3+ years Oracle PLSQL experience Database development and design experience Logical and analytical problem-solving skills Customer service focussed, with ability to communicate complex issues in clear and concise language to our clients 1+ years Microsoft .NET development experience VB.NET or C#, Web services and XML....  more ->

Network Support SME- Enterprise client Outside IR35, hybrid working 2 days a week in Borehamwood, Hertfordshire. Cisco, Juniper, HPE, Aruba, F5, Azure migrations. Network: Installing, configuring, and integrating network components such as Routers, Switches, Firewalls and other network devices. Monitoring network performance, identifying bottlenecks, and implementing solutions to optimize network efficiency and reliability. Troubleshooting and resolving network issues, including connectivity problems, security breaches, and hardware/software failures. Implementing and maintaining network...  more ->

IT Support - M365 - Windows - Mac - Atlassian - Slack - Contract My Automotive client are looking for an experienced IT Support Engineer to join them on a contract basis. The ideal candidate will be responsible for managing and supporting our Atlassian Suite of products in a cloud-only environment. This role includes supporting both Windows and Mac systems, as well as providing assistance with Slack and MS Teams. Some network support experience would be advantageous. Key Responsibilities: Administer and support Atlassian Suite (Jira, Confluence, etc.) in a cloud environment. Provide technical...  more ->

AV Support Assistant/Audio Visual Specialist/AV Engineer A fantastic opportunity has arisen for an AV Support Assistant/Audio Visual Specialist/AV Engineer to join our London based global law firm on a permanent basis. Summary: Our clients IT team is responsible for delivery of a responsive, effective and timely IT support service to the firm's employees and clients. They devise and implement operational processes and procedures in order to provide reliable and available IT systems to the firm. The team is comprised of a globally-distributed group of Systems Analysts that receive work...  more ->

IT Support Engineer with 2nd Line support experience required for my leading IT MSP client based in Central London. IMPORTANT INFORMATION: 1- The salary on offer is between £30k -£35k basic - no more than £35k will be offered so do not apply if the salary does not work for you. 2- This role would be full time in the office 5 days per week for the first 6 months and then from month 7, hybrid working - 3 days in the office and 2 days per week working from home. Do you have 2nd Line IT Support skills? Would you be interested in working for a leading UK IT MSP based in Central London? Are you...  more ->

Application Support Specialist Inside IR35 contract 3 months- likely to extend London, Finsbury Circus Day Rate Contract: £290 Per Day 37.5 hours per week, Monday to Friday, covering shift hours from 8 am to 6 pm Team Size: Team of 4 on a shift Rota We're looking for an IT Application Support Specialist to join a global Real Estate company in central London. You will be acting as the SME for all Dynamics 365 Sales queries. Essential Skills Dynamics 365- Sales Nice to have ITIL Condeco (Space management) (Active Directory Single Sign On + Fully integrated Outlook ad-in) ServiceNow (for...  more ->

Technical Support Engineer City of London (Hybrid) Up to £45,000 per annum On behalf of a fast-growing financial services organisation, I am a tech-savvy, dynamic and skilled Technical Support Engineer with a passion for helping others. As the In-House Technical Support Engineer, you will play a crucial role in maintaining their operational excellence. Your ability to communicate technical information clearly and effectively, coupled with your strong problem-solving skills, will enable you to address a wide range of technical challenges and deliver timely solutions. Due to the hybrid nature...  more ->

IT Support Analyst - 6 Month FTC Our client seeks an experienced IT support Analyst to join their team on a 6-Month Fixed Term Contract. Please note, the role is 100% on-site in London. You will be expected to resolve 1st and 2nd line support calls and to assist with resolving higher level calls. You will be the onsite presence for desk side support to users based in the London office. You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave, pension scheme, life assurance, income protection, private medical insurance, and many, many more...  more ->

IT Support Analyst - Investment Management - 1st/2nd Line Support - O365 Our client, a leading Investment Management organisation based in London, are looking for an IT Support Analyst to join them on a permanent basis. This will be joining their Help Desk team playing a key role in a range of business-critical projects. The successful candidate will act as a key member of the IT Help Desk providing first and second line support and assistance to the business assisting with technology BAU and project related activity. Alongside this you will take ownership of tasks communicating with a range...  more ->

Desktop Support Specialist (VMware, Citrix, Bloomberg) Fantastic opportunity to join my tier 1 Banking/eTrading client JOB DESCRIPTION Job Title: Desktop Support Specialist SKILLS & EXPERIENCES ASSESSMENT Required Deploying and supporting Windows 10/11 desktop systems. At least 3 years' experience in diagnosing hardware/software problems. Experience of Windows AD administration. Experience of VMware. Experience of Citrix. Experience of SCCM or similar for endpoint Client Management. Experience of current MS Office products including Outlook. Experience of Video Conferencing software and...  more ->

Application Support Analyst, Hybrid Application Support Analyst required for a professional services business based in central London. Engagement is via umbrella company only. Hybrid working - 2/3 days split Working in a small team, the successful candidate will have extensive experience providing Application Support in a Windows environment. Any experience with Azure Virtual Desktop is useful, but not essential. Reporting to the Service Desk Manager, the successful candidate will provide ongoing technical support and maintenance for IT applications General responsibilities: - Build...  more ->

IT Support Analyst - ITIL, Microsoft Applications, 1st & 2nd Line Support Our leading international law firm client are actively looking to recruit an IT Support Analyst (ITIL, Microsoft Applications, 1st & 2nd Line Support) on a permanent basis to provide high quality support and assistance on all aspects of IT. While predominantly based in the firms Guildford office, this role will include travel and support to other UK offices (London and Cheltenham) and support and cover for the IT Service Desk. The right IT Support Analyst will report into the UK Regional IT Manager. The role is based in...  more ->

IT Support Analyst Guildford - 100% Onsite Our client is looking for an experienced IT support analyst with a background in working in professional services to provide support for their Guildford office. You will also be responsible for providing support to their regional offices. Key Skills Manage all UK/Regional/Global starter and leaver accounts Good knowledge of Microsoft applications, particularly Outlook and Teams Sound troubleshooting skills Good knowledge of Windows 10 Experience of supporting Multi-Functional Devices and printers Experience of supporting mobile devices including...  more ->

Role: Migration Support Specialist (Cisco to Jabra Softphone) Duration: 6 months Location : London Key Essential Skills: Experience in migrating from physical desk phones to softphone solutions, preferably with Cisco and Jabra products. Strong understanding of telecommunication systems and VoIP platforms (eg, Cisco, Avaya, Asterisk, Microsoft Teams) Ability to troubleshoot technical issues effectively and efficiently. Experience in providing IT support in the banking or financial services sector. Ability to document issues and resolutions clearly and concisely. Proficiency in using support...  more ->