Your new company Hays is delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles and provider of premium services. Our client demonstrates a commitment to innovation, sustainability and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our clients highly value each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business.Hays are recruiting for an exciting...  more ->

We are Places for People Developments, we build thousands of well-designed, innovative homes across the UK each year. When we develop new places, we put everything into delivering homes and neighbourhoods that work for the whole community. We hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in...  more ->

We are Places for People Developments, we build thousands of well-designed, innovative homes across the UK each year. When we develop new places, we put everything into delivering homes and neighbourhoods that work for the whole community. We hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in...  more ->

Summary Posted: 20 May 2024 Role Number: Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that s unlike any other. As a Specialist, it starts with you discovering customers needs. And with the support of your store team members, you match those needs with the right products. Every day is an opportunity for you to turn another Apple Store visitor into a loyal Apple customer. You work with others to foster a culture where everyone belongs and is inspired to do their best work. In this role, you could work full-time, part time, or part...  more ->

Customer Experience Manager Customer Experience Manager required by a leading Cloud Technology company based in Bracknell. The company are continuing to expand globally and require a Customer Experience/Service Manager to support their UK customer base, taking responsibility for the end-to-end customer experience. The company operate on a hybrid model which involves 3 days in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship management Software Development...  more ->

(SERVICE ENGINEERS - c231.84 Per day- London/hybrid - INSIDE IR35 - CTC) London/Hybrid working first 4 weeks on-site for induction training, followed by a rota of 2 weeks onsite, 1-week WFH. Service Engineers are required to join a busy government client of ours The Role The Service Engineer provide a key role within the Live Services directorate. They provide high quality customer advice and technical support via telephone, email and in person, plus coaching and floor-walking. Combining strong coaching and advisory skills with excellent business and technical skills, The Service Engineer...  more ->

Service Desk Analyst City of London (Hybrid) £30,000 - £35,000 per annum On behalf of a fast-growing financial services organisation, I am a tech-savvy, dynamic and skilled Service Desk Analyst with a passion for helping others. In this role, you will be the first point of contact for their user base, providing exceptional support and ensuring seamless operation. Due to the hybrid nature of the role, you will be required in their conveniently located City of London offices 3 days per week. Responsibilities: Accountability of day-to-day tickets for tech support incidents at service desk level....  more ->

Service Desk Manager Are you a seasoned Service Desk Manager with a unique twist? Our dynamic client is looking for an exceptional individual who not only excels in technical service management but also brings a wealth of experience working within Business Consultancy/Professional Services to the table. Role: Service Desk Manager Type: Permanent, Full-time Location: Central London Working Pattern: Hybrid Salary: up to £85K per annum Key Responsibilities:.Lead and motivate the Service Desk team to deliver top-notch technical support and customer service..Foster strong relationships with...  more ->

Service Desk Analyst - Challenger Bank An excellent opportunity for secure long term contract with to rated Bank in London. The ideal candidate will come with first and second line support experience within a dynamic and fast - paced environment. Within the role the candidate will be presented with the opportunity to upskill and further develop their career - working for one of the UK's most sought after challenger banks. Clear communication skills along with a pro-active attitude are an absolute must for this role with the potential employee having to regularly deal with a number of in-house...  more ->

Customer Relationship Admin Your new company Hays is delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our clients highly value each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business. Hays are...  more ->

Service Transition Manager Full Time Permanent Hybrid (SE UK Home based with travel to client sites UK wide) £70-75K basic plus benefits Are you an experienced ITIL certified Service Transition Manager looking for a new challenge? Do you have a background in IT Service Transition, Service Design, Service Readiness and Continuous Improvement? Here at ARM we are recruiting for a full time permanent Service Transition Manager for a global IT services and consultancy client of ours. The Service Excellence, Design and Transition Department sets the standards for service design, transition, and...  more ->

Service Desk Manager London £450-£500p/d (inside IR35) 3 month initial contract with high likelihood of extension Service Desk Manager sought by a well-known and public-facing organisation with numerous sites spread across the county. The business is involved in significant, complex and critical logistical operations. As a public-facing, Critical National Infrastructure business the Service Desk Manager is a crucial component in ensuring the effective management of the service desk which supports circa 1000 users across the country and a vast array of business systems. Responsibilities:...  more ->

Position: Service Desk Analyst Location: London, UK - Onsite Duration: Permanent JOB DESCRIPTION: Service Desk Operations o Service desk support to around 4600 users through Phone, Chat, Email, and self-service portal in English (24x7) o Google Translate for 7 languages in portal & chat o Incident and Service Request Management, single ownership of tickets o Remote diagnostics and troubleshooting o Incident Escalation and Critical Incident Management o Knowledge Management o VIP user Support o Digital Experience Monitoring Converged Ops Converged Ops L1.5 team (24x7) support resolving the...  more ->

Role - Service Desk Architect Rate - £650 - £750 (Inside IR35) Location - Basingstoke Full Time On site We are looking for a Service Desk Architect to join our existing practice to deliver new service desk systems for our largest customers. You will work closely with the Solution Owner to produce design documentation on a variety of customer solutions, which vary in size and complexity. Working alongside a team of dedicated professionals, you will be driven to find better, faster, more effective solutions. Working in Defence, you will need to demonstrate to customers and colleagues that you...  more ->

Our Client are looking for a Service Desk Analyst to work on full time onsite on a busy 24x7 Service Desk. It will be 12 hour shifts, including nights, working on a rota system. Due to the nature of the shift pattern this will suit candidates within a 30-40 minute commutable distance from the Client site. Relevant expertise includes: - Experience working on a 24X7 Service Desk, in a high availability environment and/or ability to demonstrate previous experience of delivering customer facing support in other industries. - Able to demonstrate an ability to meet challenges head on and adapt. -...  more ->

Job Description We are currently recruiting for a Customer Insights Executive to join the Customer Experience (CX) Team in the Marketing function on a full time, permanent basis, reporting to the Director of Customer Experience - Sysco GB. As a key member of the Customer Experience team, the Customer Insights Executive will support the CX function with data management, processing and analytical capabilities to ensure the delivery of high quality, robust insight. The delivery of this insight will ensure that the business can make evidence-based, strategically sound decisions that help us to...  more ->

Your new company A High-Profile Ministerial Organisation operating UK wide Your new role Service Designer What you'll need to succeed Day to day you will be: Analysing existing information provided by several government departments and considering users' needs within that context. Co-ordinating with other government departments on this broader look at sanctions information and influencing key stakeholders where appropriate to effect change. Understanding and reporting on internal stakeholders' perspectives and user needs Devising user journeys that match specific user needs met by the scope...  more ->

Fully remote - with occasional UK wide travel Permanent Up to £75,000 The Role: This exciting opportunity for an experienced Service Transition Manager to set the standard for service design, transition, and delivery will offer you the chance to work closely with others within the Service Excellence, Design, and Transition department from pre-sales through to delivery, go-live & decommission. Supporting the on-boarding of services as well as the on-going delivery of services will also be a crucial part of this role to ensure customer experience remains up to standard. Responsibilities:...  more ->

Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Preventative Maintenance Engineer, you will work in conjunction with the controller, to maximise the operational availability of equipment for the customer through timely and efficient routine and preventative maintenance servicing and machine inspections. Identifying possible issue's which may impact availability as well as being tasked with carrying out minor repairs as requested. During this role you will be an ambassador for safety, by servicing the products in a manner which promotes safety for...  more ->

Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Preventative Maintenance Engineer, you will work in conjunction with the controller, to maximise the operational availability of equipment for the customer through timely and efficient routine and preventative maintenance servicing and machine inspections. Identifying possible issue's which may impact availability as well as being tasked with carrying out minor repairs as requested. During this role you will be an ambassador for safety, by servicing the products in a manner which promotes safety for...  more ->