The IT Support Technician will be an integral team member in the Technology department of our industrial/manufacturing company, tasked with providing first-line support and ensuring the smooth operation of all IT systems. This job is a full time, on-site position based in Derby Client Details Our client is a well-established player in the industrial and manufacturing sector. Having a robust team of over 500 employees, they are known for their innovative products and commitment to excellence. The company values technological advancement and invests in its IT infrastructure to stay ahead in the...  more ->

Senior IT Support Technician, Senior IT Field Engineer, 1st, 2nd & 3rd line support, Windows Server, Networking (TCP/IP, DNS, DHCP, VPN), VLAN, Microsoft/Windows environment, Liverpool & Ellesmere Port PLEASE READ - Based in Liverpool 3-4 days a week and Ellesmere Port 1-2 days a week (5 days a week on site)..Applicants MUST be able to drive and this is based on site (Liverpool & Ellesmere Port) 5 days a week - use of a company car is available* An IT company are looking for a Senior IT Support Technician/IT Field Technician to provide technical support (Server/Infrastructure/VLAN and...  more ->

Key Responsibilities Provide support for Microsoft and related IT or network-based solutions in both virtualized (Hyper-V preferred, VMWare) and physical hardware deployments. Manage and resolve 1st, 2nd, and 3rd Line cases, ensuring high standards in customer communication, case updates, knowledge base articles, and activities. Efficiently handle the 1st, 2nd, and 3rd Line queue, prioritizing cases according to their urgency and SLA. Resolve cases remotely (via Connectwise Manage, email, phone) or onsite at customer locations as needed, adhering to target resolution times. Requirements:...  more ->

Desktop Support/IT Support Engineer (Mac, AD & ITIL) Location: Spennymoor, UK Job Type: Contract Job Description: Looking for good hands on working experience in deskside/Onsite support/local IT engineer Strong Microsoft Operating System installation(Win 7Win 8.1/Win10/MAC OS X) and troubleshooting skills Strong Experience in Providing Hands & feet Support for Network and Datacenter Equipments/Devices Stong knowledge on Mac OS, and building of Mac machines, and pushing applications via Mac Servers Strong experience in troubleshooting MS Office, O365 (Outlook, Word, Excel, Powerpoint etc)...  more ->

PMO Support Analyst Derbyshire (Hybrid) Permanent to £30,000 (DOE) PMO Support Analyst needed for a permanent career opportunity located north of Derby (A38 Corridor). Hybrid working - with the option to work 1 day/week remotely from home. Must have proven experience of working within fast-paced PMO environments. Reporting into the PMO Manager/Programme Lead. A chance to join an established business with a collaborative and positive working environment. Start ASAP during Summer 2024. Key experience + tasks will include: Supporting the day-to-day running of the Programme Management Office...  more ->

IT Support Analyst Location: Portishead Work Arrangement: Hybrid. Three days office, two days work from home. Travel: Yes. Potentially once every fortnight to other company sites. An exciting career opportunity is available to work with a highly respected organisation known for its comprehensive services in the recycling and waste management industry. This role is ideal for someone passionate about IT support and eager to grow their skills in a dynamic environment. We are keen to connect with candidates in technical support engineering, helpdesk support, second-line support, and other related...  more ->

IT Support Analyst - Bristol - £20,000 to £25,000 Bristol growth organisation is seeking an IT Support Analyst to join their established IT team. As an IT Support Analyst, you will play a crucial role in maintaining the smooth operation of the company's IT systems and providing technical assistance to employees. Responsibilities: Provide first-line technical support to internal users via phone, email, or in person. Troubleshoot hardware, software, and network issues, and escalate problems when necessary. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Set...  more ->

AV Support Engineer My client, a large public sector organisation has immediate requirement is for an experienced AV Support Engineer working onsite in Bristol, taking full responsibility for providing client Audio Visual onsite meeting room support services, to include system operation, troubleshooting and maintenance of electronic communication systems including but not limited to video conferencing, meeting room support, Event support and control systems. Responsible for the safe and correct diagnosis of faults, removal, 1st line repair, test, and operation of all aspects of audio visual,...  more ->

Project Support Officer (Digital and Technology) Bristol Permanent Salary £35,000 + Digital and Technology projects Are you an aspiring project professional seeking your next job? My client is a NHS organisation based in the Bristol area. They are seeking a generalist project support professional to join their team on a permanent basis. They are seeking a dynamic and motivated Project Support Officer to join them within the Digital and Technology environment. This is an excellent opportunity for individuals with a few years of experience to advance their career, gain new skills, and...  more ->

Deskside Support Engineer - I nside IR35 - £210/Day - Malmesbury - Onsite - 3-month Contract (possibility of extension) -SCC FLEX CONTRACT What will you do as a Deskside Support Engineer? Our client seeks an experienced Deskside Support Engineer committed to delivering exceptional service. Must possess expertise in Deskside Support Engineering for end-user devices (laptops, desktops), B&F, IMACS, etc. On-site client training is provided; candidates with a strong background are preferred. The successful Deskside Support Engineer will have experience with: Knowledge of PC, Laptop, Printer &...  more ->

Job Title: IT Support Engineer (Active SC clearance required) Contract: 6 months, likely extension Competitive pay Location: Derby Start Time: 09:00, End Time: 17:30 PLEASE ONLY APPLY FOR THIS ROLE IF YOU HOLD ACTIVE SC CLEARANCE We are working with one of the biggest names in delivering complex power systems to find an IT Support Engineer with experience in 1st/2nd/3rd line support to handle the tasks queue and remote software installation for end users. What is the role doing? Tasks such as deployment, configuration, support of Printers and Peripherals. Perform incident investigation and...  more ->

2nd Line Support Engineer - Azure, O365, VMWare, Citrix - £140-£165 p/day - Inside IR35 - 3 months (rolling) - Hybrid (Newcastle) Working at a Leading IT Solutions & Service Provider Company you will be joining a thriving and busy Service Desk. This role will be to assist with my clients 2nd Line backlog requests and new BAU escalation tickets. As well as being technically skilled you will be need to have a excellent customer service and communication skills. You must be able to demonstrate previous experience of working under pressure and adhering to strict SLA agreements. Key Skills Proven...  more ->

Service Desk Support Analyst - 5 days on site We are looking for an experienced and talented Service Desk Support Analyst to join one of our biggest customers based in Cardiff. This is a new role and function within the company so offers a great opportunity for someone to create a new career path for themselves. JOB PURPOSE: To provide in person and telephone IT technical assistance to all internal customers based in the Cardiff Office. To handle IT issues promptly, ensuring seamless operations by diagnosing, troubleshooting and resolving hardware and software problems. Responsibilities:...  more ->

M365 Technical Support Level 3 Location: West Midlands (Hybrid) Type: Permanent Salary: £42,005 Are you a skilled technical support professional seeking a challenging role that allows you to showcase your expertise and enhance customer service experiences? We have an exciting opportunity for you! The Role: You will be a vital part of our Specialist Technical Support Team, providing top-notch technical support to internal and external customers. You'll ensure the delivery of high-quality ICT services, applications, and equipment. Additionally, you will guide and supervise colleagues to...  more ->

WA Consultants is currently recruiting for an Application Support Analyst for a remote working role. Our client is keen to speak with candidates with the following skills and experience: Great communication skills and attention to detail Excellent problem solving and decision making abilities Support experience for a technically intricate product Understanding of databases (including SQL) Familiarity with system architecture (including API's and Micro services) Please advise on availability and salary expectations on application. For further information, please contact Alexander Wilson. WA...  more ->

Senior SQL Support Analyst, Utilities experience required, Home Based. £30000 - 38000 + benefits. Expanding software product company that develops software for the Utilities/Energy market is looking for a Senior SQL Support Analyst to join their team. To be considered you will have good knowledge of SQL (tables, creating queries, etc) and will have knowledge of the energy sector (ideally electric and gas flows). The role is home based with one trip a month (usually the last Wednesday of the month) to their office in Nottingham. Responsibilities -. Deal with escalated SQL based queries...  more ->

This is a superb opportunity to join a large-scale business as they implement a range of exciting technology projects, and introduce cutting-edge IT for their growing userbase. You will join as a Desktop Support Engineer at their Nottingham head office, providing expert IT Support on both a remote and hands-on basis to end users. Client Details Michael Page are proud to be partnered with an award-winning national brand that have grown into a true market leader within their space. Its a great time to be joining them, as they look to invest heavily into their growing technology function...  more ->

Role: 1st Line Support - Service Desk Rate: Up to £400 p/d Inside IR35 Location: South Wales HQ - 4 days p/w Duration: 6 months As a vital member of our client's team, you will provide top-notch 1st line technical support to a user base of approximately 2300. Exceptional customer service skills, maintaining composure under pressure, and the ability to ask insightful questions to diagnose and prioritise user queries and issues are essential for success in this role. Experience Required: Experience in a Service Desk environment supporting 700+ employees in an ITIL setting. Strong knowledge of...  more ->

3rd Line Network Support Engineer - LAN, WAN, DC, Meraki, Fortinet - Home/Birmingham -£35,000 - £42,000 + £4,200 car allowance + on-call Do you want to join a thriving team at a business that will support your professional growth? Be in involved in some of the most exciting Networking services that are available in the market currently? A fantastic opportunity to join one of Europe's leading providers of IT services and solutions. The current demand for their Network Managed services continues to grow both from existing and new customers. As a result, there is a need for an experienced 3rd...  more ->

1st/2nd Line Support - Active Directory - Windows - Bristol. My financial Services client are looking for a 1st Line Helpdesk Support Analyst (Telephone Support) to provide support to their 1100 users. The role is primarily focused with fulfilling service requests that are logged, which includes processing Starter, Mover, and Leaver (SML) and all permission, software and hardware requests made by the business. To provide a friendly, supportive helpful and timely service to all customers who contact the Service Centre Continually strive for process improvement and seeking ways to maximise...  more ->