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Would you like to make a difference to someone's life? Are you driven to serve a real purpose, helping people as we face the terrible hardships and difficulties of the cost of living crisis? If you said yes to these questions then this challenging yet rewarding role is for you. We are looking for a team of experienced Full time Inbound Telephone Customer Service Specialists to join our TP family for one of our government campaigns. This is an office-based Telephone role in our Gateshead office and work from home will not be available. Role: Telephone Customer Service Specialist Site: Tyne... more ->
Job Title: Assistant Operations Center Manager Department: Operations (Public Sector) Management Responsibility for: Team Leaders Travel Required : Yes - Infrequent Reports to : Operations Centre Manager Location: Site-Based preferable (Gateshead, Glasgow and Manchester) or Work at Home Contract Type: TBC Salary: 30k-40k Job Summary/Overview The Assistant Operations Centre Manager (AOCM) is responsible for delivering high levels of performance and employee engagement in their business area across a multifunctional Back Office and Contact Centre team, which will in turn drive high... more ->
Job Title: Operations Centre Manager (OCM) Department: Operations (Public Sector) Management Responsibility for: Assistant Operations Centre Manager (AOCM) Travel Required : Yes/Infrequent Reports to : Director of Operations Location: Site-Based Preferred (Gateshead, Glasgow, Manchester) or Working At Home Contract Type: Full Time - Permanent Grade: TBC Salary: 45k-60k Job Summary/Overview Operations Centre Manager (OCM) is the leader of their staff, premises, operation and their relationship with the Clients as appropriate for their programme and site, ensuring that financial and quality... more ->
Job Title: Account Manager Department: Client Solutions (Public Sector) Management Responsibility for: None Travel Required : Yes Reports to : Account Director Location: Gateshead, Glasgow or Manchester preferable Contract Type: Permanent Grade: TBC Salary: 30k-40k Job Summary/Overview Accountable for managing the direct relationships with specified clients, the Account Manager works closely with relevant operational partners and internal stakeholders across both Teleperformance and client organisations. The principle responsibility of the Account Manager is to ensure that the delivery of... more ->
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you looking for a rewarding career? Do you have a talent for building relationships with people? If so, you've found the right place. This role is fast paced and exciting where each day is different! No boring repetition of going through the motions. There's a reason that Teleperformance is recognised again and again by industry analysts and experts alike. We are driven by a passion to accomplish the amazing, and a deep desire to deliver real results for our clients as well as being... more ->