Role: Customer Service Location: Cardiff Based WFO Hybrid Duration: 6 months initially (with a view to possible extension) We are only looking for native/fluent speakers. Languages in scope are Dutch, German, Norwegian & Swedish. Work Experience/Responsibilities Handle phone calls with customer queries and provide resolution to end user Record case resolutions in the contact center tool based on client communication via phone, email, chat etc. Ensure that cases are resolved within case life cycle, as per individual balanced scorecard Escalate priority issues per client specifications to the...  more ->

Summary Posted: 28 May 2024 Role Number: Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that s unlike any other. As a Specialist, it starts with you discovering customers needs. And with the support of your store team members, you match those needs with the right products. Every day is an opportunity for you to turn another Apple Store visitor into a loyal Apple customer. You work with others to foster a culture where everyone belongs and is inspired to do their best work. In this role, you could work full-time, part time, or part...  more ->

Contact/Call centre Advisor Edinburgh 6 months £12.22 per hour PAYE My high-profile banking client are recruiting for multiple Contact/Call centre advisor. The role is a Hybrid role which will require the candidate to work on site 3 days a week and 2 days from home, working normal office hours 9-5. The role will be for a 12-month contracting position..Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual...  more ->

Summary Posted: 28 May 2024 Role Number: Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that s unlike any other. As a Specialist, it starts with you discovering customers needs. And with the support of your store team members, you match those needs with the right products. Every day is an opportunity for you to turn another Apple Store visitor into a loyal Apple customer. You work with others to foster a culture where everyone belongs and is inspired to do their best work. In this role, you could work full-time, part time, or part...  more ->

Customer Service Representative - Edinburgh - Full-Time Are you committed to providing first-class customer service? Are you passionate about solving problems? A leading UK Consultancy Company in the Financial Services sector are looking for an excellent Customer Service Representative to join their team. We are hiring for both Front Office (Customer-Facing) and Back Office roles (Administrative). You will be working directly with customers as well as working behind the scenes to provide them with the best quality of care. About You Be able to converse in a confident, friendly, and...  more ->

Customer Service Representative, hybrid after 3 months A leading company in the financial services sector is looking for their newest customer operations representative to join one of the most integral parts of the business. Candidates from all customer service backgrounds will be considered including retail and hospitality. There are no sales involved in this role. The focus will be on your ability to have conversations with customers in a confident, friendly and professional manner. Summary of the role: We are based in Edinburgh city centre, easily accessible by train or bus and car parking...  more ->

"Exciting Career Opportunity: Customer Service Supervisor position in Newcastle upon Tyne!" Are you a Customer Service Supervisor who is a team player with a genuine interest in helping others and a keen eye for detail and high levels of accuracy, solid administration, and IT skills with good knowledge of MS Office, including Excel and PowerPoint for reporting and presentations? We have a great opportunity for you to join our dynamic team in Newcastle upon Tyne! The role is for a 6-month contract, and the pay is 17 - 20 per hour. It is an onsite role, and the office is located in Newcastle...  more ->

Customer Service Advisor - Triage - Childrens Social Care Team Based in Lincoln, Lincolnshire - Onsite Contract until 24th December 2024 Hourly rate of £13.72 PH - 37 Hours a week - Inside IR35 VIA Umbrella We are currently recruiting for a Customer Service Advisor - Triage, within the Care & Wellbeing Hub you will provide a helpful, professional & efficient contact handling experience to customers contacting the Customer Service Centre for Adult & Children's Services; across all contact channels, using the appropriate telephony system and social care case management system, within a PCI...  more ->

Customer Service Team Supervisor 6 months Contract £17.34 (PAYE) to £19.34 (RU PAYE)/Per hour A well established consultancy firm is looking for a Customer Service Team Supervisor to join their customer service team on a 6 months contract You will be managing and leading a team of customer service representatives ensuring they follow all rules and procedures associated with FCA regulations and requirements, therefore the successful candidate should come back from a strong banking/Financial service background Essential Skills Previous experience managing and leading teams Previous experience...  more ->

Customer Service Associate - Belfast (Northern Ireland).Urgent 3 Month Contract - Role hiring now!* The IOI Customer Service Centre is a Centre Of Excellence within the client and ensures our customers receive a high level of customer satisfaction. The Customer Services team, based in NI provide an inbound and outbound customer service to all Ireland Customers. About the role The role of a Customer Services Executive supports the On-Trade, Take Home Trade & Route To Market total beverage alcohol proposition and Consumer Care in GB and Ireland. To ensure every Customer/Consumer receives...  more ->

Security Contract Manager Salary: 42,000 + car/car allowance Location: This is a field based role. As a guide, applicants should live close to the M25 SOUTH: for example Surrey, Sussex, Richmond, Croydon etc. Tremendous opportunity to manage the delivery of security services to a portfolio of high-profile corporate sites. We are seeking a candidate that can drive service excellence and lead a large professional security team. You should have prior experience in the security sector managing a portfolio of client accounts/contracts. Applicants must meet the following criteria: Experience in a...  more ->

The Role: Customer Service Administrator The Hours: Monday-Friday 09:00am-17:30pm Location: Ashington Salary: 24,000 My client is looking for a dynamic and innovative candidate to join our growing company based in Ashington. Must be able to drive due to location of the client. Job role Administration of Import/Export documents and procedures Role within a busy customer service team dealing with a high volume of orders, requisitions, courier tasks and other order related issues. Administration across a range of key projects, including stock holding and distribution, courier development and...  more ->

Senior Client Success Consultant Remote - (1-2 visits per month to Cheltenham office as well as other AQA offices on occasions) North: £55,775 - £66,266 South: £58,075 - £68,998 We are seeking an experienced Client Success Consultant to join our team on a permanent basis click apply for full job details more ->

Here is what managers say about working for Bethphage; "The role is challenging and rewarding. There is a positive and supportive culture throughout Bethphage, for me I find this refreshing, it has a dynamic effect on my confidence and ability to perform the role" "Bethphage is a brilliant place to work, I have been supported to progress in my career click apply for full job details more ->

Client Services plays a key role in the delivery of the HL strategy by unravelling process or service-related issues that could cause clients to be unhappy. We solve problems, assess process faults, and work hard to retain our clients by putting things right and rebuilding their trust. What you'll be doing Ensuring that all complaints are addressed within the timescales set down internally and by ou click apply for full job details more ->

My client based in Huntingdon are currently recruiting for an Aftercare Coordinator to join their team on a full time permanent basis, offering working hours of Monday - Thursday 8am - 5pm and Fridays 8am - 4pm. Salary is up to £30,000. They are looking for someone resilient, eager to grow and who prides themselves in providing a high level of customer service whilst managing a small team and working in a fast paced environment. A knowledge of windows and doors or the construction industry would be an advantage but not essential. The successful candidate will need to be passionate,...  more ->

Full Time (37.5 hours per week) Starting from £24,165 per annum Benefits of joining or team. Competitive pay High quality training- we provide all the training you need to deliver first class support; 28 days holiday in your first year, increasing to 31 day after five years and then 36 days after ten-years service click apply for full job details more ->

Permanent, Full Time (37 hours per week) Are you a team player and love working alongside colleagues throughout the business to deliver a first-class service to customers? Are you a whizz at computers and can get up to speed on a variety of computer systems in no time? Are you resilient and can keep a cool head under pressure, turning tricky situations into positive ones? If so, this could be the role click apply for full job details more ->

Customer Service Advisor 19,000 - 21,000 depending on experience Permanent - Full Time Crawley Do you have previous customer service experience within hospitality or retail and looking to transition these into the office environment? Or have you recently finished your studies and looking for your first opportunity within the work place? This opportunity could be the kick start in your career that you have been looking for This role will see you working in a fun, friendly and busy team, where you will be responsible for providing excellent customer service and key duties will include:...  more ->

Service Manager (Mechanical) £40,000 - £50,000 + Company Car + Progression + Industry Training + Excellent Company Benefits Bury St Edmunds (Commutable from: Newmarket, Cambridge, Ely, Haverhill, Thetford, Mildenhall or surrounding areas) Are you from a Heavy Mechanical background? Do you want to play a pivotal role in company processes, whilst utilising your expertise to guide the development of eng click apply for full job details more ->