At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market Powerhouse. And we all work together to be brilliant for customers, every single day. We've now welcomed our new CEO, Adam Winslow, and are at the start of an exciting period of change for DLG. With ambitious plans for large-scale transformation, we're going to see a refreshed strategy to drive value for our customers, colleagues and shareholders. In...  more ->

Dutch-speaking Customer Service Advisor, Monday-Friday, 35 hours p/w, hybrid, temporary for 6 months, £15 p/h Your new company Hays is currently working with one of the world's largest pharmaceutical companies. They are seeking a Dutch-speaking customer service advisor to join their well-established business. They were founded in 1858 and have research-based sites based all around the world. They were awarded the National Media of Technology for extending and enhancing human life through innovative pharmaceutical research and development and for undertaking hugely complex clinical trials....  more ->

Customer Service Advisor - Permanent - Hybrid Model - Immediate Start - Fantastic Organisation Your new company My client, a fast-growing E-commerce business based in Liverpool, is seeking a professional social media customer service advisor to join their team on a permanent basis. Your new role You will be joining an organisation who pride themselves on the service they provide to a worldwide customer base. The company is going through a period of growth and is in an exciting period of expansion. If you have a passion for going that extra mile and have experience of providing a first-class...  more ->

Temporary Customer Service To be responsible for maximising revenue from sales of tickets, hospitality and memberships whilst providing exceptional levels of customer service. To assist with day-to-day sales and queries from customers in person and over the phone, including event days To process ticketing and hospitality related sales and enquiries via all sales channels within agreed timelines To ensure all products purchased for dispatch by post are dispatched within agreed timelines. To assist with the set-up of all sales platforms To deliver excellent customer experience, exercising...  more ->

Inbound Customer Service Advisor Inbound Customer Service Advisor. Type: Full-time, PermanentSalary: £26,000 - £27,000 per annum during probation, increasing to £29,000 per annum after successful completion of probation. About Us: We are a dynamic and customer-focused company seeking an enthusiastic Inbound Customer Service Advisor to join our team. As an integral part of our call centre, you'll handle incoming calls and emails from our valued customers. If you're passionate about providing exceptional service and enjoy problem-solving, this role is perfect for you! Responsibilities:...  more ->

PERMANENT CUSTOMER SERVICE TEAM LEADER JOB - SHEFFIELD - £35000 - £38000 Your new company An established, thriving and expanding business in Sheffield recruiting for a Customer Services Manager, ideally from a commercial, manufacturing background, to manage a team of 7. Your new role A very exciting time to join this international business! Looking after a happy, engaged and knowledgeable team, this role will be pivotal to the department's ongoing success, so you must have experience working in a similar environment. Duties:- Assisting with the hiring and training of new customer service...  more ->

Supply Chain Customer Advisor Supply Chain Customer Service Advisor Responsibilities: Be the go-to person for operational teams when they encounter purchasing problems. Work with suppliers to resolve these issues to the satisfaction of the operational contact. Assist locations in requesting new suppliers. Ensure they follow the correct procedures during supplier onboarding. Be the go-to person for operational teams when they encounter purchasing problems. Work with suppliers to resolve these issues to the satisfaction of the operational contact. Communicate with suppliers regarding unit...  more ->

Permanent - Full time - Hybrid Model - Liverpool City Centre - Customer Service Complaints Your new company You will be working on a permanent basis for a well-established financial services organisation in the heart of Liverpool. This is an award-winning, leading firm in its speciality that offers many progression and training opportunities, who are now looking to expand their team with a Full time Complaints Handler. Your new role In your new role, you will be responsible for the logging and investigation of all new complaints, ensuring compliance with GDPR and FCA regulations. Your main...  more ->

Permanent - Order Processor - Full Time - Hybrid - Immediate Start - Bootle Your new company My client, a leading manufacturing company based in Bootle, is seeking a team of professional order processors to join their team on a permanent basis. Supplying an international client base and providing a first-class service to all internal and external customers. Your new role The positions are being offered full-time, working 5 days out of 7 on a shift rota basis. A hybrid model is in place where you will be working from the office x 2 days per week once training has been completed. Whilst...  more ->

Face to Face Customer Service - Permanent - Liverpool City Centre - Full Time - On Site - Immediate Start Your new company My client, based in the heart of Liverpool city Centre, is seeking a team of professional customer service assistants to join their dynamic department on a permanent basis. You will be working for one of Liverpool's busiest attractions and be required to be the face and voice of the organisation. Your new role You will be providing a first-class face-to-face service to customers, clients and internal staff. As the main point of contact for face to face and switchboard...  more ->

Permanent customer service role Your new company This organisation operates in the private sector in Northern Ireland. They provide specialised services to a range for stakeholders. Your new role In this role, you will be responsible for the following: Handle various incoming and outbound telephone calls effectively, providing an efficient and effective service to existing and potential customers. Assist in the administration and planning of asset maintenance work and connection planning to the Phoenix Energy Network, utilising diary and resource planning systems. Handle and resolve customer...  more ->

Customer services temp job in Spalding - could go perm! Great people, great location, great opportunity JOB TITLE: Customer Services Assistant JOB LOCATION: Spalding - parking on site JOB TYPE: temp but could do perm JOB DURATION: 3 to 4 months to start off with JOB HOURS: Mon to Fri; 9am - 5.30pm with 1 hour for lunch JOB NOTES: this role is 100% office based with no plans to work from home Your new company Our client is a growing business in the tech sector and one of their customer service team has extended her maternity leave by a few months, so they have asked us to help find cover. This...  more ->

Customer Services Officer, temporary to permanent job opportunity, weekly pay Your new company Is a leading name within the Travel and Tourism industry of Derry City. They have appointed Hays to recruit a Customer Services Officer to join their team. Operational hours are between 4.30am and 9.30pm, Monday to Sunday. You will work on a rota basis up to 37 hours a week. This is a customer-facing role and a fantastic opportunity to develop your skills and experience. Your new role As Customer Services Officer, you will work within an established team providing accurate information and general...  more ->

Are you seeking a new and exciting role within Customer Services Your new company A renowned parent company of our five distinguished brands, each dedicated to its own range of premium products for the home, office, and commercial properties. Your new role Handle high volumes of inbound calls/emails, addressing orders, complaints and general inquiries. Make outbound calls to confirm deliveries, survey satisfaction and upsell/cross-sell products. Log all interactions in our CRM, ensuring issues are tracked through resolution. Liaise with warehouse, purchasing, logistics and other teams to...  more ->

Proactive Customer Services Representative Needed - Immediate Start Your new company This company, with 40+ years in operation, is committed to providing effective and efficient solutions to their customers' problems. They continuously improve their quality by adopting the best design and manufacturing practices. They offer a wide range of products to best support the needs of their customers. Your new role This role requires a combination of skills. The successful candidate will be expected to maintain strong relationships with customers, manage a variety of administrative tasks, and...  more ->

Outstanding opportunity to join this global enterprise and famous brand within the magic circle' of the legal sector. This role offers the opportunity to join a brand new D365 development team as a hands-on Developer building a portfolio of global Dynamics CRM solutions across the Customer Service and Sales Enterprise modules within a Peppermint, PaaS and Azure environment. You'll require the following skills and experience: Extensive D365 CRM hands on development experience (mid level) Extensive experience of D365 CRM Customer Service and Sales Enterprise modules High proficiency in C#,...  more ->

Customer Services Regulations Advisor Your new company Hays are delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles and provider of premium services. Our client demonstrates a commitment to innovation, sustainability and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business....  more ->

Outstanding opportunity to join this global enterprise and famous brand within the magic circle' of the legal sector. This role offers the opportunity to lead a brand new D365 development team as both a hands-on Technical Lead, line manager (team of 3) and mentor. Specifically, it is focused on the delivery of 3 major global projects customising D365 CRM using the Customer Service & Sales Enterprise modules within a Peppermint, PaaS and Azure environment. You'll lead the development, support and promotion of D365 capabilities across the firm globally, so strong stakeholder engagement skills...  more ->

Outstanding opportunity to join this global enterprise and famous brand within the magic circle' of the legal sector. This role offers the opportunity to join a brand new D365 development team as a Functional Consultant/Technical Business Analyst, capturing business requirements and translating these into functional specifications for your developer colleagues. Specifically, you'll be delivering a portfolio of global Dynamics CRM solutions across the Customer Service and Sales Enterprise modules within a Peppermint, PaaS and Azure environment. You'll require the following skills and...  more ->

Are you seeking a new Customer Services on a flexible part time basis Your new company A renowned parent company of five distinguished brands, each dedicated to its own range of premium products for the home, office, and commercial properties. Your new role Make outbound calls to confirmdeliveries, survey satisfaction and upsell/cross-sell products Log all interactions inour CRM, ensuring issues are tracked through resolution Liaise with warehouse, purchasing, logistics and other teams to align on fulfilment and stock Identify processimprovements to optimise customer experience Meet response...  more ->