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Peterborough, UK
£21.5k - £24k per annum
Permanent
IT
Harvey Nash IT Recruitment UK

Customer Service Agent is required for one of the leading worldwide brands based in Peterborough, Cambridgeshire - commutable from London, Nottingham, Corby, Leicester, Bedford, Cambridge, Boston and Northampton. We are looking for German speaking Customer Service Agents to join an existing team at a time of strategic and business critical growth. You will be responsible for providing support to business users of IT software and hardware classifying and resolving Incidents and Service Requests and taking immediate action to restored failed service in a timely manner. Previous IT experience is...  more ->

20/05/2019 12:12:17
JS-25263/001
Bracknell, Berkshire, UK
£8.75 to £10.19 per hour
Contract/Permanent
IT, Military
Project People - Fujitsu

Customer Service Agent - Fujitsu - Temp to Perm Bracknell - Day shifts - 40 hours per week Pay rate - £10.19 per hour/£21,195 per annum customer advisor - customer service - call centre - call centre agent - customer support - troubleshooting - helpline - help desk - support team - product support - customer care - customer service representative - customer service agent - inbound customer service representative - 1st line support - 1st line service - Fujitsu - MOD - First line support - problem solving Fujitsu's Service Desk supports around 250,000 Ministry of Defence users globally 24 x 7,...  more ->

20/05/2019 10:27:28
ASAP
JS-FJS-C-NP - CSASB
Milton Keynes, UK
£11.17 per hour
Contract
IT, Customer Services
Lorien

Customer Service Administrator I am currently recruiting for a customer service administrator to join a large IT service provider based in Milton Keynes on a 3 month contract at a rate of £11.17 per hour. We are looking for candidates with a background in telephone based roles within a customer service environment. Skills: Good Telephone manor Good communication skills Previous experience of working within a call centre/customer service environment Willing to learn If this is something of interest to you please apply within or if you would like more information please feel free to give me a...  more ->

20/05/2019 15:01:09
ASAP
JS-50200721
Northampton, Northamptonshire, UK
£11.17 per hour.
Contract
Office and Admin, Customer Services
Lorien

Customer Service Advisor I am currently recruiting for a Customer Service Advisor join a large IT service provider based in Northampton on an 1 month rolling contract at a rate of £11.17 per hour. We are looking for candidates with a background in telephone based roles within a customer service environment. Skills: Good Telephone manor Good communication skills Previous experience of working within a call centre/customer service environment Willing to learn If this is something of interest to you please apply within or if you would like more information please feel free to give me a call. We...  more ->

23/05/2019 12:19:58
ASAP
JS-50201112
West Lothian, UK
£20k - £25k per annum + Excellent Benefits
Permanent
Customer Services
RZ Group

Customer Service Analyst (Norwegian, French or Dutch) Location : West Lothian Type : Permanent/Full time Salary : Up to £25,000 base Benefits : Performance bonus, overtime (paid), flexible (home) working, pension, etc. Are you fluent in Norwegian, French or Dutch? Do you have an interest in computers and modern technology? My client, who are a global player in the IT sector are looking for Bi-lingual staff to join their expanding operation in West Lothian. Please note this role involves working on a shift pattern and as such, it will require some evening and night work. It also offers a lot...  more ->

20/05/2019 15:01:30
17/06/2019
JS-KM/REQ/038233
Chippenham, Wiltshire, UK
£25k + £5k Shift Allowance
Permanent
IT, Customer Services
Henderson Scott

Customer Service Analyst (24/7 - Day/Night Shifts) I am currently working with one of the TOP IT solution companies in the UK, they specialise in providing a wide range of IT Services to major customers globally. Now is a very exciting time for them as they are going through growth within the IT division and are looking for individuals that want to progress and develop in the company. As a Customer Service Analyst, you will be working in a 24/7 Shift pattern and act responsible for huge customers as well as internal employees. You will be responsible for looking after a range of things such...  more ->

21/05/2019 10:32:44
JS
Slough, UK
Competitive Day Rates
Contract
IT
Roc Search Limited

Customer Support/Service Desk Customer Support Engineer required by a highly successful and growing organisation. You will work closely with customers and 3rd parties and assist with the day to day running of my clients requirements. Responsibilities: Respond to and resolve customer and 3rd party issues and queries Use guidelines to provide quotations Completion of tickets Apply now for immediate consideration by send your CV to (see below), or apply through this advert. Tags; Customer service, Service Desk, Helpdesk. Call Centre, Administration As a professional company we gladly welcome...  more ->

21/05/2019 16:09:08
ASAP
JS-JYS - 250798
Brighton, East Sussex, UK
Company Benefits
Permanent
IT, Customer Services
ARC IT Recruitment

Customer Services Specialist - Telecommunications (Entry Level Role) Brighton £16,000 DOE - Company Benefits A Customer Services Specialist is required to join a Specialist telecommunications group in the heart of Brighton. Our client is a young, dynamic company with a working space that is fun, fast passed and a rewarding environment to work in. The focus of this Customer Service position is on assisting with customer queries and tickets, conducting administrative duties in the office and escalating to relevant internal team members when necessary. Ideally, the right candidate will possess a...  more ->

23/05/2019 16:43:33
JS-RA6634
Rotherham, UK
£50k-£60k per annum
Permanent
IT
Capita Resourcing IT

We are Recruiting for a Service Design and Delivery Manager (Customer experience) for a FTSE 250 Client in Rotherham on a Permanent basis, paying between £50,000 - £60,000 per annum. The CX Service Design & Delivery Manager will be based within one of the Clients largest Utilities operation, managing successful delivery of the CX framework across the account. The role is accountable for defining and prioritising the CX improvement plan and prioritised roadmap in line with the overall Transformation agenda. And then responsible for gaining business ownership and support for its delivery....  more ->

23/05/2019 16:25:49
JS-BBBH17799
Nottingham, UK
£35-40k + benefits
Permanent
IT
Lynx Recruitment Ltd

My client based in Nottingham are looking for an E-commerce Customer Service Manager. The official job title is E-commerce Change & Optimisation Manager. The Change & Optimisation Manager doesn't just embrace change - they lead it. You will ensure that the customer is at the heart of everything you do, you're always looking for opportunities to improve the customer journey, the service you offer and their working practices. They work collaboratively across the business to champion continuous improvement, drive initiatives and improve the customer experience. Ensure the eCommerce Customer...  more ->

20/05/2019 15:39:51
ASAP
JSE-COMMERCE/NOTT
Bracknell, Berkshire, UK
Up to £21195 per annum £8.75-£10.19/hour
Contract/Permanent
IT, Customer Services, Military
Project People - Fujitsu

1st Line Service Desk Agent/Customer Service Agent - Fujitsu - Temp to Perm Bracknell - Day shifts - 40 hours per week £21,195 per annum. Customer advisor - customer service - call centre - call centre agent - customer support - troubleshooting - helpline - help desk - support team - product support - customer care - customer service representative - customer service agent - inbound customer service representative - 1st line support - 1st line service - Fujitsu - MOD - First line support - problem solving. Fujitsu's Service Desk supports around 250,000 Ministry of Defence users globally 24 x...  more ->

20/05/2019 10:35:41
JS-FJS-C-NP-SDESK1
Gateshead, Tyne And Wear, UK
Permanent
IT, Customer Services
TalkTalk

TalkTalk represents a leading provider of delivering business to business voice, data, system and mobile services to Corporate customers. The PBX & VoIP Customer Service Co-ordinator will communicate with new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions and complaints. Main Accountabilities Provide a first-class Customer Service experience Fault logging Utilising in house Applications Purchase Order requisition Application of PBX Knowledge Engaging with other peer teams Responsibilities and Authorities Authorised to...  more ->

23/05/2019 19:58:30
JSR0005596/710558717
Reading, Berkshire, South East, UK
£20,000 - £22,700 per year Benefits & Career Progression
Contract
IT
Human Capital Ventures Limited

Our client is a Global IT Services organisation with a portfolio of blue chip clients and due to continued growth and customer acquisition is looking to recruit an IT Service Desk Analyst to join their Global Service Desk Function. As IT Service Desk Analyst, you will be the primary point of escalation for customers regarding any technical incidents or service requests. You will be responsible for triaging customer calls, logging tickets on ServiceNow and providing basic troubleshooting and fault diagnosis, tasked with resolving as many issues on a first-time basis as possible. You will...  more ->

22/05/2019 15:32:59
ASAP
JSHCVMP20054CT804-24X7 IT SERVICE DESK ANALYST
Bracknell, Berkshire, UK
£8.75 to £10.19 per hour
Permanent
IT, Military
Project People - Fujitsu

First Line Support - Fujitsu - Temp to Perm Bracknell - Day shifts - 40 hours per week Pay rate - £10.19 per hour/£21,195 per annum customer advisor - customer service - call centre - call centre agent - customer support - troubleshooting - helpline - help desk - support team - product support - customer care - customer service representative - customer service agent - inbound customer service representative - 1st line support - 1st line service - Fujitsu - MOD - First line support - problem solving Fujitsu's Service Desk supports around 250,000 Ministry of Defence users globally 24 x 7, for...  more ->

20/05/2019 10:26:31
JS-FJS-C-NP-FLSA
City of London, UK
£75k - £85k per annum + Share options
Permanent
IT
Robert Walters

The world's largest International Business Exchange data centre and colocation provider is currently in search of a CRM & Service Management Project Manager. As the role holder you are required to have in-depth knowledge of enterprise applications with a specific focus on CRM (Siebel/SFDC) and Service Management (ServiceNow).As well as a comprehensive understanding of business processes including: Product Catalogue, Product Pricing, Quoting and Order Management, etc. With extensive experience in automating existing and new business capabilities via Robotic Process Automation/Artificial...  more ->

22/05/2019 12:59:28
JS-50414223/001
London, UK
£Competitive
Contract
IT
Mosaic Island

Telecoms BSS (Billing Systems) Enterprise Architect/Senior Architect West London - 6 month contract - Greenfield About: Mosaic Island are experts in Design and Assurance of complex IT change - from strategy through to delivery - enabling our clients to accelerate and exceed their business ambitions with confidence. As part of a new and exciting greenfield global project, we have a requirement for an Enterprise Architect or Senior Architect with a deep understanding of Telecommunications Billing knowledge and experience to join us. You will have strong skills across BSS - Billing (CSG) and CRM...  more ->

24/05/2019 12:18:03
ASAP
JSBSS EA
Cardiff, Wales, UK
Up to £100 per Day
Contract
IT
Hays Specialist Recruitment

Service Desk Analyst - Cardiff - £100 per day - 5 months - Customer Service/Active Directory I am currently recruiting for a Service Desk Analyst to be based in Cardiff City Centre for an initial 5 month contract with the possibility of extension. For this role I can offer £100 per day. As a Service Desk Analyst you will be responsible for IT issues and queries; primarily responsible for communicating with end users and ensuring that customers are dealt with courteously and expediently in line with defined SLAs and KPIs. Criteria: Windows 7/10 Office 2010/2013/2016 Active Directory Great...  more ->

23/05/2019 10:37:03
ASAP
JS-3600661
Hammersmith, UK
£50k per annum
Permanent
IT
Refreshing Recruitment Limited

Service Desk Team Lead/Service Desk Manager Client is a prestigious Corporate based in Hammersmith, London W6. Seeking a Service Desk Team Lead/Service Desk Manager with an energy and passion for customer service. As Service Desk Team Leader/Service Desk Manager you will be responsible for a high performing team of 10 IT Service Desk Analysts. You will have managed IT Service Desk teams of at least six people or more in the past. Critical to this role are your customer service skills, the ability to build strong relationships across the broader IT teams and with the business. As Service Desk...  more ->

21/05/2019 08:10:58
JS-SERVICEDESKTLHAMMERS
London, UK
Up to £170 per Day!
Contract
IT
Harris Global

Service Desk Analyst, 1st Line, First Line, Windows, ITIL Our FTSE250 client are looking for a Service Desk Analyst to join their London team. The successful candidate will have excellent customer facing skills and a confident and friendly manner. Skills will include, but not be limited to: Dedicated to improving the service provided by the team Excellent communication skills and interface at all levels Excellent telephone manner Flexible and enthusiastic Articulate and confident Extremely pro-active approach to providing support Ability to effectively prioritise and execute tasks in a...  more ->

24/05/2019 14:32:06
ASAP
JSJF/HARRIS/CONTRACT
Islip (Kettering), UK
Permanent
IT
HCL GB Ltd

Service Delivery Manager - Must have Supply chain Management experience Location: Islip (Kettering) Roles & Responsibilities: Monitor, measure, report and improve the overall services to the customer/business (warehouse operations). Manage the escalations from business/operations or from any IT vendors. Manage the Real Time communication in business and IT terms in parallel until the service restoration during Major Issues. Manage multiple vendors/suppliers who provides application, infra, network, hardware supports. Manage the technical discussions (single/multiple vendors) for the solutions...  more ->

23/05/2019 07:03:42
JSSDMISLIP
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