Our client a Global IT Solutions provider are seeking to recruit an Office 365 Support Engineer to join an ever expanding Customer Support team in the heart of Belfast and your responsibilities will be: Response and Resolution You own, investigate, and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. R eadiness You participate in communities with peer delivery roles and where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through...  more ->

Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone...  more ->