We are looking for an experienced IT Service Manager with expertise in problem and incident management. As the IT Service Manager, you will be responsible for overseeing the resolution of incidents and problems within the IT infrastructure, ensuring minimal disruption to business operations and maintaining high levels of service availability. You will play a crucial role in identifying, analysing, and resolving technical issues, as well as implementing preventive measures to mitigate future incidents. Key Responsibilities: Incident Management: Lead the incident management process, ensuring...  more ->

Job Description IT Service Continuity Manager Salary: National from £51,200 to £72,000 and London from £56,400 - £78,000 Are you looking to work in conjunction with Senior Leadership and other key teams/SMEs to develop and support the operational resilience for the FCA organisation? The team/department You will be part of the IT Service Continuity Management team within Service Operations Technology Resilience that are responsible for all IT Service Continuity Management (ITSCM) aspects across the service life cycle focused on both BAU operations and projects. What you will be doing (the...  more ->

IT Service Team Leader An exciting new opportunity has become available for an IT Support Supervisor/Senior IT Support Analyst to come on board working for a leading law firm in Crawley on permanent basis. IT Service Team Leader -Working closely with the outsourced IT Support desk to provide first and second line user IT support -Supervision of the IT Support team, allocating resources and coordinating across the team to ensure that the highest level of service is provided -Stay in regular contact with users across the firm -Responsible for the day to day supervision of the outsourced IT...  more ->