Global Technology client is looking for Support Engineers to join their growing team. This is a 6 month initial contract with hybrid working, needing to (client site located in Belfast) Inside IR35 contract Description: Responsible for the customer support experience with Microsoft 365 applications ( MS teams) Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across MS teams (eg swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management...  more ->