Service Delivery Manager needed to join our team on a permanent basis. A VML C&T Service Delivery Manager (SDM) is accountable for the operational delivery, governance, and principle oversight of one or more Customers eCommerce Services. As the Service representative to the Customer the SDM is responsible for ensuring the customer is able to conduct day to day business leveraging Engineering and Operational teams to support them maintain availability and operational performance of the customers service. This role is a combination of Service Management, Service Delivery, and Relationship...  more ->