Service Desk Team Leader Shirley (Solihull) 12 Month Fixed Term Contract £36,000 Annual Salary 1 day Working from home Gleeson Recruitment have a fantastic opportunity working alongside a well established, national organisation who have a fantastic opportunity for an enthusiastic Service Desk Team Lead to manage their own team as well as escalated queries. Essential Person specification: We are looking for someone with 3 or more years of experience working in a busy Service Desk environment role. Experienced with Service desk policies and procedures. 2 or more years in a Team Leader role in a...  more ->

ICT Supplier Support Manager Birmingham (On-site) £43,458 - £46,879 Gleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA's) to enable good services to be provided to ICT users. The post holder will take a lead role in managing ICT supplier performance and to continually improve the support that is available to business ICT...  more ->