Head of Incident Management & Service Operations - Hybrid, London based A Head of Incident Management & Service Ops opportunity working for a FTSE 100 business who has begun one of the biggest technology transformation programmes in Europe. Working for this global organisation, you will play a pivotal part in the digital transformation of the technology solutions and technology led services the business provides to their customers. Purpose of the role You will be responsible for leading and managing the processes, teams, and technologies that ensure the effective resolution of incidents, the...  more ->

Service Engineer - 1st Line Support & 2nd Line Support A major central gov ernment organisation require a Service Engineer to join them on a 3 month contract, working out of central London 5 days a week. Key Responsibilities. Provides excellent, professional, frontline customer service through the provision of ICT advice and support: o Via phone, email and tickets through the Parliamentary Digital Support Desk o In person in the Commons and Lords Digital Service drop-in centres o In person at users' places of work. Combines excellent business and technical knowledge to understand customers'...  more ->

The post-holder will be responsible for the delivery of all aspects of the Council's management accounting, including cost management, cash flow management, variance analysis, budgeting and forecasting. The role will require close working relationships across the management accounting team and with the business partners, financial accounting team and finance staff across the business. Duties and responsibilities: Main areas of responsibility for will include: Deliver management accounting services including cost management identifying and ensuring accounting entries required are made to...  more ->

Job Title: Workday Reporting Specialist Location: London (Hybrid, 3 days a week in office) Salary: Up to £70,000 per annum About the Company: Our client is a prominent organisation based in London, committed to utilising advanced technology to enhance operations and drive business success. They are currently seeking a skilled Workday Reporting Specialist to join their innovative team and contribute to their data-driven decision-making processes. Job Description: As a Workday Reporting Specialist, you will be pivotal in developing, implementing, and maintaining robust reporting solutions...  more ->

Senior Business Analyst/Insurance/Broker/System Implementation/Process Standardisation CONTRACT/HYBRID (2-3 days in the office)/LONDON A Global Insurance client has a requirement for a Senior Business Analyst with extensive System Implementation and Process Standardisation experience to join their growing change function. Key Responsibilities & Accountabilities: Collaborate with stakeholders to gather and document business requirements for various projects. Analyse and translate business needs into clear and actionable requirements. Process Mapping and Improvement: Document current business...  more ->

Experienced Mosaic Developer/Support analyst required for an immediate start! Overview: - 1 -2 days on site per week - 3-6 months initially - Mosaic Development/Sys Admin experience required - £300 per day minimum day rate (Flexible DOE) - Immediate start! As part of our client's drive for improved services you will play a key role in both the support and development of their Mosaic Systems. Working across the full application life cycle you will focus on supporting and developing solutions that will improve functionality and performance of systems Working with key business areas to...  more ->

Service Transition/Release Management York - Hybrid Permanent.Establish the governance to support the service transition and release management practice ensuring that defined processes are adhered to when transitioning services from development into the live environment..Continuously review and refine the transition and release practices and related processes to improve efficiency, minimise errors, and enhance the overall quality of service delivery. Service Transition/Release Management day to day activity.Plan and coordinate the transition of new or modified services from development...  more ->

Senior IT Network Services Engineer Hybrid (York-2 Days per week) Reporting to the IT Network Services Manager the role is accountable for delivering world class IT network management services across the core network. The role will lead a team to meet our ongoing operational business requirements: Development of network strategy including network design and roadmap. Day to day operational performance of the core network to agreed SLAs and KPIs. Changes to the core network to meet ongoing business demands. Delivering continuous service improvement. Emergency response to critical incidents. more ->

Service Desk Manager The IT Service Desk serves as the single point of contact for all supported IT services. Managing incidents, major incidents, problems and requests, ensuring effective communication at all times. On a day-to-day basis the IT Service Desk Manager is responsible for the effective management of the IT Service Desk, delivering end user support to all regional operating companies, construction and sales sites. Services are delivered during business operating hours including weekends where agreed. All incidents, major incidents, requests and problems are effectively logged,...  more ->

Senior Project Manager//Product Launch//London Market//Insurance//£800 p/day CONTRACT/HYBRID/LONDON A London Market Insurance client has a requirement for a Senior Project Manager/Programme Manager to join their strategic change function. This person will be accountable for major business and technical projects and programmes supporting International strategic objectives with a priority focus on shaping and delivery of new products. Duties and Responsibilities: Responsible for building and recommending project and programme proposals in partnership with our stakeholders To determine approach,...  more ->

A London based University is seeking to recruit a Student System Lead on a permanent basis to manage and lead a small growing team of SITS Developers. This is an exciting role that offers you the opportunity to play a pivotal role in leading digital innovation at the University. The main priority of your role is to provide support for, construct and incorporate modern technology-based solutions to ensure that the University's standard business operations operate efficiently. Additionally, the university is going through an exciting period of change internally with a new strategy and 2030 plan...  more ->

Senior IT Network Services Engineer - Unified Comms Permanent York - Hybrid The role and its direct reports will be responsible for customer facing Unified Network based services such as Unified Communications, Telephony, Mobile Services and Video Conferencing. The role will lead a team to meet our ongoing operational business requirements: Development of the UC network strategy including network design and roadmap. Day to day operational performance of the UC network to agreed SLAs and KPIs. Changes to the UC network to meet ongoing business demands. Delivering continuous service improvement...  more ->

DIRECTOR OF OPERATIONS HIGHER EDUCATION INSTITUTION PERM/FTC COMPETITIVE SALARY + BENEFITS HYBRID WORKING - 2/3 DAYS FROM CENTRAL LONDON CAMPUS Are you an experienced leader within Professional Services and Operations? Have you led at the most senior level, within the world of academia, in Schools or Higher Education during a period of large scale change and transformation? Looking for an opportunity either Fixed Term or Permanent, to work on a School wide transformation programme, working alongside the Dept COO and Exec.Dean to design and deliver a new 5 year strategy? If so, this is a...  more ->

Product Owner - Assure Broking/Brokasure Investigo are partnering with a successful but growing insurance broker that is continuing to build out its permanent product capability with additional resource. This is a growing and ambitions business with a broad project portfolio and significant investment. The business is looking to recruit product owners with previous experience of Assure Broking or Brokasure (essential). London/flexible working (circa 1-2 days a week in London) Growing business that will offer significant career progression opportunities Broad portfolio of projects...  more ->

Investigo is delighted to be working with a globally established company for the role of a Workday UK Payroll Manager. This business is know for its relationship with its people and the benefits and freedom that come with that. Responsibilities: Responsible for the welfare and career development of functional consultants within your practice area. People Management of a team of 3-5 Is the Workday Partner Product Lead for their specialist area (where a corresponding Workday Product Lead role exists) Stays abreast of the Workday Roadmap and can assess future changes and the impact on both...  more ->

End User Compute Engineer York- Hybrid Permanent The role delivers ongoing operational business requirements in the following areas:. Day to day operational performance of the End user estate to agreed SLAs and KPIs.. Changes to the End user estate to meet ongoing business demands.. Delivering continuous service improvement. Emergency response to critical incidents. Operational performance. Ensure effective operation of the End user estate, including but not limited to: o Front End equipment builds and security hardening. o Hardware selection and validation for user personas. o All Desktop...  more ->

Infrastructure Analyst York - Hybrid Permanent The role delivers ongoing operational business requirements in the following areas: Primary focus on Azure administration and assisting with delivery, service improvements, and operational support. Day to day operational performance of the server estate to agreed SLA's and KPIs. Changes to the server estate to meet ongoing business demands. Delivering continuous service improvement Emergency response to critical incidents. Specific Operational Focus Microsoft Azure. Operational performance. Ensure effective operation of the server estate,...  more ->

IT Project Manager - M365 Co-Pilot - AI - Contract My client, a well know Consultancy, are looking for an experienced IT Project Manager to lead the team delivering M365 Copilot and other AI related projects Skills required are: Project processes governance and delivery of IT Technology projects Working in an evolving and fast paced environment End to end implementation experience Knowledge of delivering projects in multiple countries Excellent verbal and written communication skills Liaison with senior stakeholders Management of project budgets and resource utilisation Creation and...  more ->

Senior Project Manager//Product Launch//London Market//Insurance//£800 p/day CONTRACT/HYBRID/LONDON A London Market Insurance client has a requirement for a Senior Project Manager/Programme Manager to join their strategic change function. This person will be accountable for major business and technical projects and programmes supporting International strategic objectives with a priority focus on shaping and delivery of new products. Duties and Responsibilities: Responsible for building and recommending project and programme proposals in partnership with our stakeholders To determine approach,...  more ->

Calling Senior Engineering Leads : Are you looking for a new challenge to step up and build your own team? This is an exciting chance in a growing business to significantly impact the current environment by leading the shift towards a more product-centric approach , moving away from the current monolithic architecture into microservices , fostering a culture of continuous innovation, and bringing some capabilities in-house. In addition, you'll relish the opportunity to enhance the engineering capabilities, build your own team , and manage the entire software development life cycle. The ideal...  more ->

R2R Finance Process Lead 12 months initially Periodic travel into Central London Investigo are currently seeking a proficient Record to Report (R2R) finance process lead who will specifically focus on the R2R processes by collaborating with cross functional teams within the business to ensure the successful design, development and implementation of our client's new ERP solution. Responsibilities: Analyse and design business processes for Record to Report (R2R) within a global process definition work stream. Finalise design decisions and facilitate solution reviews during the Architect and...  more ->