Position: Service Desk Analyst Location: London, UK - Onsite Duration: Permanent JOB DESCRIPTION: Service Desk Operations o Service desk support to around 4600 users through Phone, Chat, Email, and self-service portal in English (24x7) o Google Translate for 7 languages in portal & chat o Incident and Service Request Management, single ownership of tickets o Remote diagnostics and troubleshooting o Incident Escalation and Critical Incident Management o Knowledge Management o VIP user Support o Digital Experience Monitoring Converged Ops Converged Ops L1.5 team (24x7) support resolving the...  more ->

Position: Payment Solution Architect Location: Burgess Hill, UK - (3 days onsite) Duration: Permanent Responsibilities : B2B API: Formulate delivery and organizational approaches Participate in digital strategy building Coach new team members and developers Collaborate with client stakeholders Translate business requirements into architecture Oversee technical teams in the design and build process across the delivery life cycle 7+ years of experience in Software Development mainly Java Backend in which 5+ years of expertise in implementing complex integration solutions Excellent knowledge of...  more ->