Job Application

Salary: National up to £64,000 and London up to £70,400

Join the Investment Platforms and SIPP Operators (IPSO) teams and take assertive action that improves the way firms in these portfolios operate, delivering better outcomes for consumers!

The IPSO department is part of the Consumer Investments Directorate at the Financial Conduct Authority. The department is responsible for the regulation of SIPP Operators, Investment Platforms, Crowdfunders and Peer to Peer Lenders in the UK. We also undertake cross cutting reviews of all Consumer Investment firms, identifying emerging risks and taking proactive steps to prevent consumer harm.

We are seeking:

1. Firm Supervisor to join the Investment Platforms team

2. Firm Supervisor to join the SIPP Operators team

What you will be doing
The two successful candidates will play a key part in a dynamic team responsible for supervising a portfolio of firms and groups providing platform services and/or SIPP Operators in the UK retail investment market. Both teams have a diverse portfolio including several FTSE 100 firms and UK entities sitting within global financial institutions.
We have expanded our rules to ensure firms provide a higher level of consumer protection consistently which will enable consumers to get good outcomes. The Consumer Duty is expected to drive a shift in culture and firm behaviours, meaning that consumers get products and services that are fit for purpose.

The role involves:
* Analysing the business models/strategies of firms, and identifying how conduct risks could cause harm to consumers and/or markets
* Developing and delivering supervision and mitigation strategies, setting clear expectations to firms, influencing, persuading and where appropriate, using formal powers to change conduct behaviour to deliver better outcomes for consumers
* Acting as a central point of contact for Consumer Duty queries
* Making sound judgements that solve problems identified, through evidence-based analysis from information and data about firms and wider industry issues
* Developing constructive working relationships with senior management in the firms we supervise
* Delivering targeted and effective communications to key stakeholders, internally and externally

What will you get from the role?
* Opportunity to work in a complex, high profile sector with potential to make a positive impact for consumers who use investment products such as Platforms and SIPP Operators
* Involved in varied and interesting proactive, reactive and thematic work across the portfolio
* A stimulating and exciting environment working with senior stakeholders at the FCA involving varied and interesting high-profile work
* Exposure to a diverse cross-divisional FCA approach that includes Prudential, Resolution, Policy, Financial Crime and Enforcement action
* Opportunity to contribute to work that can make a real difference for retail consumers

Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your life cycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash.

Minimum
* Experience working in the UK retail investment market, involving regular interaction with investment platforms services and/or SIPP Operators
* Some experience with the product and propositional offerings at an investment platform and risk management frameworks and/or SIPP Operator business models
* Experience of interpreting and presenting complex information or data to senior stakeholders

Essential
* Ability to communicate key messages effectively and explain complex issues clearly and concisely
* Experience building effective working relationships to support the delivery of objectives across a range of diverse stakeholders
* Capability to use judgement to make sensible and timely decisions when full information may not be available
* Experience of using data to spot trends and provide insight to numerous internal stakeholders at all levels
* Able to effectively manage different priorities, which may change at short notice
* Willingness to learn, develop and take on new responsibilities, quickly filling gaps in your understanding and escalating matters when appropriate.
* An understanding of the FCA's approach to supervision
* Knowledge and experience of the broader FCA regulatory framework, project management and Agile principles

About the FCA
The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here.

Applications for this role close at midnight on Sunday 14th April 2024

This role is graded as Senior Associate - Regulatory
What to expect from our interview process
All applications will be reviewed once the advert has closed.

Shortlisted candidates will be invited to complete a case study first. If you are successful at the case study stage, you will be invited for a 60-min competency-based interview.

Please note - Applications must be submitted through our online portal. Applications sent via email will not be accepted.

Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing