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2nd Line Support Technician - Birmingham (Contract)
Location: Birmingham Country: UK Rate: Up to £200 per day
 

Job Title: 2nd Line Support Technician
Location: Birmingham - On site full time
Day Rate: £200 (Inside IR35)
Start Date: Late May/Early June
Contract Length: 1 Year

I have a very exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for a skilled 2nd Line Support Technician that has experience with EPOS systems to join their team for a year contract!

Job Responsibilities/Objectives

  • Provide advanced technical support for EPOS systems, resolving escalated issues efficiently.
  • Collaborate with 1st Line Support to diagnose and troubleshoot complex hardware and software problems.
  • Perform in-depth analysis of EPOS system logs and configurations to identify root causes of issues.
  • Develop and implement solutions to enhance the reliability and performance of EPOS systems.
  • Provide training and guidance to 1st Line Support technicians on EPOS troubleshooting techniques.

Required Skills/Experience
The ideal candidate will have the following:

  • Extensive experience in 2nd Line Support with a strong focus on EPOS systems.
  • Proficiency in diagnosing and resolving complex hardware, software, and network issues.
  • Advanced knowledge of EPOS system architecture, including hardware components and software integration's.
  • Excellent analytical and problem-solving skills, with the ability to think critically under pressure.
  • Strong communication and collaboration skills, with the ability to work effectively in a team environment.
  • Certifications or training in EPOS systems and related technologies are highly desirable.

If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format.

Disclaimer
Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.

Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.


Posted Date: 09 Apr 2024 Reference: JS-124833 Employment Business: Square One Resources Contact: Rhys Ebbs
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