Job Application

Job Title: Strategy Specialist - Global Customer Interaction
Location: Tamworth, UK (Hybrid with 3 office days per week)

Salary: £36,220 rising to £52,410

Contract Type: Permanent

The UK's fastest growing supermarket has an opportunity for you to join them in a fast-paced and exciting role as a Strategy Specialist. You'll be responsible for delivering the business' customer interaction strategy alongside a Strategy & Proposition Manager.

The role requires highly motivated individual with expertise in developing commerce strategies and propositions to join their Global Customer Interaction Strategy department. As a Strategy Specialist, you will play a pivotal role by supporting the development and implementation of strategic initiatives to enhance customer interactions and drive business growth.

Responsibilities:

• Develop and implement commerce strategies from conception to execution.
• Collaborate with cross-functional teams to define and prioritize initiatives.
• Set clear business targets and key performance indicators (KPIs).
• Utilise market insights and commercial data to develop compelling propositions and business cases.
• Communicate strategies effectively to stakeholders.
• Work closely with the Research team to leverage commercial data for strategic decision-making.
• Support countries in the development and execution of Launch & Learn trials to test new initiatives.
• Maintain strategic documentation and ensure alignment with senior stakeholders.

Requirements:

• Proven experience in developing and implementing business strategies (preferably in an E-commerce/retail/grocery background)
• Ability to thrive in a fast-paced, high-growth environment, with experience supporting the implementation and evaluation of strategies.
• Strong stakeholder management skills.
• Excellent organisational skills and ability to manage multiple projects simultaneously.
• Proficiency in Microsoft Office suite and ability to quickly adapt to new software.
• Strong analytical skills and evidence-based approach to decision-making.
• Excellent written and verbal communication skills.
• Highly self-motivated with a proactive approach to problem-solving.

Benefits:

• Regular salary increments.
• 5 weeks annual leave plus Bank Holidays.
• Access to a free, confidential virtual GP service for yourself and your children.
• In-office flexi-time.
• Comprehensive training and development opportunities.
• Pension scheme, private employee medical insurance, company sick pay scheme, and parental leave benefits.
• Perks Package

To be considered for this role, please apply directly.

We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age.

We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.

Posted Date: 16 Apr 2024 Reference: JS616266 Employment Agency: Big Red Recruitment Midlands Ltd Contact: Sam Gill