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2nd Line Support (Permanent)
Location: Welwyn Garden City, Hertfordshire Country: UK Rate: £37k per annum
 
Location: AL7
Salary: £37,000

Job Title: 2nd Line Support Engineer

Location: Welwyn Garden City (3 days in the office, 2 days remote)

Are you an experienced IT professional looking for a dynamic role in a supportive environment? We are seeking a skilled 2nd Line Support Engineer to join our team in Welwyn Garden City, playing a crucial role in supporting our clients both via cloud and on-premises solutions.

Responsibilities:

  • Hyper-V and VMware Expertise: Deployment, troubleshooting, and configuration of vitalised environments.
  • Active Directory Mastery: Proficient in troubleshooting, configuring, and administering Active Directory, including group policies, backups, and domain controllers.
  • O365 Proficiency: Deploy Intune, manage SharePoint, set rules, and troubleshoot Exchange to ensure seamless operations.
  • Client Support: Provide exceptional support to clients, both remotely and on-site, ensuring their IT infrastructure runs smoothly.

Requirements:

  • Proven experience in 2nd Line Support roles.
  • Strong expertise in Hyper-V and VMware technologies.
  • In-depth knowledge of Active Directory, including group policies, backups, and domain controllers.
  • Proficient in O365, with the ability to deploy Intune, manage SharePoint, and troubleshoot Exchange.
  • Excellent troubleshooting and problem-solving skills.
  • Effective communication skills for providing top-notch client support.
  • Ability to work collaboratively and independently.
  • Flexible to work 3 days in the office and 2 days remotely.

Posted Date: 15 Apr 2024 Reference: JS272106257 Employment Agency: Network IT Recruitment Contact: Kimran Mohammad
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