Job Application

Senior Service Manager

UK remote with occasional travel

6 months - high chance of extension

£500 Outside IR35

About the role:

Fruition Consulting a recruiting for a Senior Service Manager to work for a enterprise-scale, tech first organisation, working on a global scale.

This is a fantastic role for a Senior Service Manager to hold a crucial role in the migration of managed services within the wider organisation. You will be responsible for building strong supplier relationships, setting processes up across the organisation and shaping service strategy, design, deliver and continual service improvements.

What you will be doing:

• Liaising with senior stakeholders across the business, alongside 3rd party vendor management
• Negotiating with suppliers
• Lead on cross-divisional projects
• Play a lead role in the risk management process

Required Skills and Experience:

• Proven Service Management experience working on cross-divisional projects
• Experience of using Service Management tools such as Jira and Confluence
• ITIL Service Management in an agile environment, including incident management, problem management and supplier management
• Experience working on projects on a global scale
• Excellent stakeholder management experience

This role is a UK Remote role but may require some ad hoc international travel.

If this role would be of interest, then please apply to this advert and I will be in contact to give you more details.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.