Job Application

SITE RELIABILITY ENGINEER - CONTRACT - 12-MONTHS - FULLY REMOTE - AWS

JOB DESCRIPTION and RESPONSIBILITIES:

• Deploys current applications into all production systems (Staging/PreProduction/UAT/PROD)
• Troubleshoots Applications and Systems
• Performs moderate Testing/QA of Applications after they are deployed
• Establishes Testing/QA deployment guidelines
• Monitors existing client systems to ensure all things work correctly
• Implements automation steps using proprietary worker/jobs Management Control system
• Handles communication with Support team to triage issues related to running systems
• Constructs SQL queries and/or programming scripts for processing system workloads
• Diagnoses system performance problems
• Assists with the daily support of systems/products through early detection and monitoring of systems
• Works closely with support groups assisting them in their analysis and problem recovery
• Other related duties as assigned

MINIMUM REQUIRED QUALIFICATIONS:

• At least 5+ years of previous experience working with Application troubleshooting
• Proficiency and a minimum of 3+ years of programming experience using SQL language
• Basic but comprehensive understanding of MS-SQL Server and SSMS functionality
• Must have experience working with JIRA/SCRUM environments
• A minimum of 3-5+ years of Systems Engineering experience. Must be able to show good experience working with Windows ServerBS Engineering/Computer Science or equivalent technical experience
• Ability to troubleshoot issues in Application and hosting environments
• Must have willingness and desire to learn new systems and technologies
• Must work as part of collective teams and have good verbal and written communication skills

HIGHLY DESIRED - PLUS QUALIFICATIONS:

• Previous working experience with Job Control Management systems
• Previous basic Object-Oriented programming experience (C# and/or F#)
• Previous experience working and troubleshooting IT/System level issues

MINIMAL DEMONSTRABLE TECHNICAL SKILLS DURING INTERVIEW:

• Must demonstrate good and/or advanced understanding of SQL Language programming
• Must demonstrate good problem-solving skills at System and Application level
• Must demonstrate basic understanding of Windows OS systems

PERFORMANCE INDICATORS - SUCCESS FACTORS FOR THIS POSITION:

• Candidate is a go-getter and does not wait for other to direct him
• Has excellent problem-solving and troubleshooting skills that assist with diagnosing performance or application issues
• Is methodical and disciplined with work
• Completes tasks with documentation
• Does not act independently from team but follows stablished workflow
• Learns fast and can operate in different systems and areas at the same time
• Is willing to adapt and learn. While mentoring others is willing to follow directions as needed as part of team decisions
• Is easily approach and communicates well with others in different teams requesting assistance Keeps client operations as top priority
• Carry out management responsibilities in accordance with the organization's policies, procedures, and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.