Clinical Solutions Specialist.
Job Summary:
Our client a market leading global digital healthcare supplier require a Clinical Solutions Specialist to play a crucial role in connecting clinical and IT teams within healthcare organisations (NHS). Working closely with Clinical and Professional Services teams, this role facilitates successful customer implementation projects post-sale by applying clinical expertise, organisational knowledge, and change management skills. The position involves collaborating with clinical teams to understand workflows, define functional requirements, oversee configuration activities, and coordinate user testing. Additionally, the role contributes to refining clinical implementation methodology and requires some domestic and occasional international travel.
Duties and Responsibilities:
- Facilitate communication between clinical and IT teams through on-site visits, phone calls, web conferences, and email.
- Execute project tasks including consulting on solutions, clinical workflow design and testing, and providing guidance on best practices.
- Develop concise Clinical Design Documentation outlining workflows and recommendations for each clinical area.
- Contribute to creating and maintaining process-related best practices, training materials, and documentation.
- Identify clinical risks and assist in developing risk mitigation strategies.
- Collaborate with Clinical Informatics Analyst to enhance existing workflows using digital solutions.
- Offer implementation and post-implementation support.
- Willingness to travel and work on-site at various healthcare facilities.
- Engage with IT and clinical leadership and staff.
- Perform other duties as assigned.
Qualifications:
- Preferred: Nursing degree or equivalent extensive clinical operations experience (Nursing, Radiologist etc)
- Previous or current clinical or operational experience required.
- Expertise in clinical workflows in major acute care hospital settings.
- Credibility in the clinical environment.
- Ability to translate clinical terminology and processes into layman's terms for non-clinical colleagues.
- Excellent communication skills and ability to network with clinical peers and team members.
- Capable of leading or participating in cross-functional teams.
- Familiarity with acute care hospital information technologies preferred.
- Knowledge of healthcare policies and regulations, such as NHS guidelines and information governance, preferred.
- Familiarity with product management and software development life cycle preferred but not required.
- Strong writing skills to document clinical analysis and recommendations clearly.
This is an excellent opportunity to move into a full time digital career using your extensive clinical background.
This is a remote role with some onsite work for meetings with clients 10%-20% of the time with very occasional longer periods, candidates require excellent communication skills and the ability to interact and direct senior healthcare clients.
People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Posted Date: 17 Apr 2024
Reference: JS-CS/65
Employment Agency: People Source Consulting Ltd
Contact: John Wade