Job Application

Must Have Experience

Experienced in implementation of ITSM, ITOM, Complex integrations solution using industry best practices.
Experience in implementation of ServiceNow and integration with multiple enterprise level tool sets
Experienced of implementing ITSM, ITOM (one of ITBM, GRC, CSM, HRSD)
Hands-on development experience of ServiceNow Scripting like Business Rule, Script includes, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound
Good experience of Service Portal and widget creation
Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation
Knowledge of Authentication via Auth 2.0, certificates and Mid Server
Implemented ServiceNow project in Domain separated instance
Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.
Good knowledge of MID Server installation and management
Experience of custom applications development
Experience of LDAP/Active Directory/SSO implementation
Knowledge of Flow Designer, Integration Hub and Orchestration use case implementation

Good to have Experience

Worked on CSM, HRSD, GRC, ITBM
Experience in working on Performance Analytics
Design and modification of ServiceNow Service Portal.
Review existing set up and provide best practice recommendations in line with the OEM
Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.
Experience with HTML coding and Jelly script strongly preferred

Academic and Professional Experience

Professional
5+ years of experience with Service Now required
8+ years of experience with IT Industry required

Academics
Certified System Admin
CIS-ITSM, Certified Application developer, CIS-Discovery, CIS-Service Mapping
ITIL Foundations certification is preferred.
Bachelor's degree or equivalent combination of education and experience.