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Job Details

 

Customer Service Representative - Edinburgh (Permanent)

Location: Edinburgh, Scotland Country: UK
 

Customer Service Representative - Edinburgh - Full-Time

Are you committed to providing first-class customer service? Are you passionate about solving problems?

A leading UK Consultancy Company in the Financial Services sector are looking for an excellent Customer Service Representative to join their team. We are hiring for both Front Office (Customer-Facing) and Back Office roles (Administrative).

You will be working directly with customers as well as working behind the scenes to provide them with the best quality of care.

About You

  • Be able to converse in a confident, friendly, and professional manner
  • Be able to communicate complex matters in a simple and supportive way
  • Great listening and communication skills
  • Be able to understand and resolve issues effectively and empathetically
  • Have good PC skills & knowledge of Microsoft Office

Working for Us

  • Personal and career development opportunities
  • Learn the business from the ground up
  • Hybrid working available in future
  • Work life balance - no evening or weekend shifts!

We embrace diversity and encourage anyone with a Customer Service, Hospitality, Sales, and Retail experience to apply! All training will be provided.


Posted Date: 21 May 2024 Reference: JS-MP003 Employment Agency: Sanderson Recruitment Plc Contact: Megan Pedigrew