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Job Details

 

Senior Business Analyst |£350 P/D Outside IR35 | 3 Month Contract (high chance of extension) (Contract)

Location: Essex Country: UK Rate: £350 P/D Outside IR35
 

About the Company

Our client is a Local Authority based near essex who strive to deliver a better community to the citizens of the borough. By keeping their customers at the heart of everything they do, this London borough is aiming to improve upon its current digital capabilities.

About the Role

The senior business analyst role performs non routine work and is tasked with identifying and shaping necessary change to bring about efficiencies, savings and transformation of public service delivery.

Key accountabilities include:

  • Liaise with service areas to identify opportunities for improvement, and strategic service issues to be addressed.
  • Develop business cases to inform decision-making and generate supporting proposals.
  • Identify new technologies and their application for the benefit of the council and its stakeholders.
  • Responsible for identifying opportunities for council services to provide best-value.

About You

  • 5 + years' experience as a Business analyst in Local Government
  • Strong stakeholder management skills
  • Ability to look at a council service and see the issues and translate that through the full BA cycle into benefits to be realised
  • Experience with implementing Voice Automation and market leading CRM
  • Ability to understand and optimise our customer journeys

Posted Date: 11 Apr 2024 Reference: JS Employment Business: Allen Lane Ltd. Contact: Joshua Greenhalgh