Job Application

Job Title: Dynamics 365 Functional Analyst - Edinburgh
Location: Edinburgh (On-site 2-3 days per week)
Salary/Rate: Up to £500 per day Inside IR35
Start Date: 29/04/2024
Job Type: Contract

The Company

• Our client is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses.
• Their Insurance Consulting unit is seeking talented consultants with extensive business analysis and consultative experience in executing large-scale business change and IT solutions for Insurance UK & European Insurance clients. This role provides an opportunity to join a rapidly growing, high energy and entrepreneurial team working with leading UK & Europe-based Insurance clients.

Essential Skills & Experience:

• Performed Senior Functional Architect/Analyst roles on complex Business & Technology Transformation Programmes, with Insurance clients; assisting them achieve their business, technology, strategic and operational goals.
• Strong experience in implementing Microsoft Dynamics 365 (D365) as a Functional/Business Analyst and product elaborations with business SMEs
• Experience working in an Agile mode, managing backlog for the development team and proactively supporting the team through the development life cycle.
• Strong understanding of the UK Life/protection business.
• Responsible for the design and architecture of D365 customer service module for the client's Protection business.
• Contribute as a team and individually showcase the product increments to the senior stakeholders.
• Ability to develop creative strategic solutions to solve clients' business problems and create accompanying execution roadmaps to implement the changes.
• Individuals will liaise with the Client and provide regular updates for the D365 customer service modules.
• Experience in analysing existing business & data models, ETL components and reporting to advise enhancements to existing applications.
• Work with Client architects, research, analyse and evaluate the design specifications, new product tools, and client strategies to validate the functional & technical aspects of the system.

Industry Experience:

• Deep experience of the London Market Insurance industry, preferably within the Life & Pensions or Broker sectors.
• Business Analysis skill set including process modelling, gap analysis, stakeholder management skills
• Hands-on experience across Insurance value chain is highly desirable.
• Understanding the client's Protection operation and D365 or any other customer service modules

Personal Attributes:

• Ability to build strong relationships with clients and colleagues as well as on your own
• Excellent communicator able to deliver a concise message either verbally, or in writing to senior internal and external stakeholders
• Creative thinker, able to quickly analyse problems and identify appropriate solutions
• Open-minded and pragmatic, with the ability to guide teams to build customised tools/templates for the engagements
• Flexible and enthusiastic about gaining new experiences across different clients and adapting to different, challenging environments

Contribution to the Development of Practice:

• Contribute to practice activities such as Capability Development, Knowledge Management, Proposition or Solution Development
• Develop focused industry 'points of view' or 'white papers'
• Coach and Mentor members of the team

Desirable Skills & Experience:

• Experience on industry-specific COTS solutions (Life & Pensions)
• Insurance domain accreditation
• Microsoft Dynamics 365 Customer Service/Functional experience

If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format.

Disclaimer
Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.

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