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Job Details

 

Digital Service Projects and Support Engineer (Permanent)
Location: Liverpool Country: UK Rate: £30k per annum
 
Digital Support Engineer required to work with a healthcare organisation in the North West of England. This is a permanent opportunity, paying £30,000 per annum, covering 15 sites.

Summary:
The role involves the provision of general support to both Staff and Service Users. Support can be provided remotely or through site visits as appropriate. It also includes carrying out Digital Services project work as required by the department, supplementing the Service Desk Support team as required and basic support of CCTV systems.

Main Responsibilities:
  • To work as part of the Digital Services support team providing hands on support for users at site level.
  • Prioritise and time manage assigned service desk tickets in the SysAid system.
  • To provide hands on and remote support to the user base on all Digital Services systems and Back Office applications including Windows Operating Systems and Microsoft Office Applications.
  • Install new hardware and software as required by the Digital Services Projects team and wider department.
  • Ensure all desktop PC's and laptops are kept up to date with the relevant operating system and software updates.

Essential Experience Required:
  • Minimum 3 years work experience in supporting users within a large corporate IT environment.
  • Excellent working knowledge of Windows 10 Operating System.
  • Basic understanding of WAN and LAN technologies.
  • Installation and configuration of Microsoft Windows operating systems using a pre-configured imaging system.
  • Installation of Microsoft Office applications.
  • Configuration of Microsoft Outlook.
  • Installation of both local and network printers.

Please apply should you meet the above criteria.
Posted Date: 02 Apr 2024 Reference: JS000000000000413 Employment Agency: Keystream Group Limited Contact: Stephen Maxwell
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