Assistant Manager

Assistant Manager
Location: Thetford
Working Hours: Monday to Friday, 7:30 am - 5:00 pm
Salary: £28,000 per annum + Bonus

About the Role:
As an Assistant Manager, you will be responsible for overseeing the internal sales office and ensuring the efficient management of resources and workload activities. Your primary focus will be on driving account management activities, collaborating with branch colleagues, and ensuring the achievement of sales, profit, and service level targets.

Benefits:
This is a full-time permanent position, Monday to Friday, offering a competitive salary, bonus scheme, pension, life assurance, and 25 days holiday plus your birthday and statutory bank holidays.

Key Responsibilities:

• Efficient management of our clients internal sales office; this will involve account management activities and meeting with new and current clients
• Work closely with Business Manager to develop business plans, ensuring optimal day-to-day operational performance.
• Meeting customers and providing friendly and helpful customer service; friendly and positive attitude will go a long way
• Responsible for customer relations by implementing competitive customer terms, pricing strategies, and building relationships with key suppliers.
• Inventory management, actively managing stock levels to optimize resources and minimize sluggish inventory.
• Assisting colleagues, offering training, coaching, and feedback
• Complete invoice review and authorization in the managers absence
• Assist the Business Manager with people related issues; including attendance, performance and conduct, if and when required

About You:

• Trade experience would be beneficial
• Previous experience within sales and negotiation, including telesales and account management.
• A commitment to customer service; a friendly approach is essential within this role, dealing with long term clients
• Proficiency in IT tools such as Outlook, Excel, and PowerPoint