Client Support Administrator

Hays Business Support are currently working with a small, successful business based in central York.This organisation is looking for a Client Support Administrator to join their team. You will be working for the Client Support Manager assisting with queries via email and the in-house bespoke CRM system. This organisation specialises in providing a bespoke HR service to their clients.Duties will include:

• Setting up projects on the system and generating reports.
• Proof reading reports before they are sent to the clients.
• Coordinating coaching sessions with consultants located worldwide across different time zones.
• Working with data on Excel spreadsheets.
• Working on multiple projects, ensuring that SLA's are met and clients are satisfied.
• Handling various client support queries.

In order to succeed you will need:

• Professional writing style.
• Proficiency in Word and Excel.
• Can do attitude and team player, happy to support all areas of a small business.
• Excellent relationship building skills.
• An interest in HR and or Psychology would be beneficial.

In return you will be working within a friendly established team. The offices are beautiful and comfortable. You will be working full time hours. The company does not have parking but there is on street parking within walking distance and the company is centrally located so easy to access via public transport.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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