Engineering Manager

Orpington/Sidcup

Up to £55,000 plus OTE £61,000

Job Purpose

The Engineering Manager is a newly created role due to the considerable growth of our engineering team. The Engineering Manager will oversee the management and support of the service engineering team who cover London and the southeast to ensure that we are able to deliver on service and quality. The position reports to the Operations Director.

Job responsibilities:

• Managing service engineers on a day-to-day basis
• Ensuring the service engineers work to the standard as outlined by the business.
• Support the service admin team with small works quotations.
• Support Group Service Director/Service Managers with resolving employee relations issues relating to service engineers.
• Plan and arrange the NSI Technical audits for the service engineers.
• Support with recruitment and onboarding of service engineers.
• Support the Fleet manager with 6 monthly van/equipment inspections, feeding back any defects for resolution and compliance with safety expectations.
• Review and update skill set and training matrix for the service engineers, identifying development areas.
• Book training courses within the service engineers' training budget.
• Manage and evolve the Spy Academy by supporting the reviewing and updating the training syllabus for our Trainee Engineers.
• Booking academy 3rd party training courses with Tavcom, CSL, Pyronix and etc.
• o Managing the group out of hours on on-call rota
• o Updating the rota every 6/12 months to ensure the shifts are covered.
• o Updating the ARC weekly to ensure accuracy of data.
• Escalation for the on-call engineer as a point of call and offer support.

Skills and experience:

• Minimum 5 years' engineering experience in Fire and security sector.
• Experience of managing and leading a team
• Excellent communication skills both verbal and written.
• Strategic thinking with commercial acumen.
• Strong organisational and excellent interpersonal skills.
• Robust, confident, professional, and proactive, agile work ethic with excellent time management.
• Thorough and methodical attention to detail.
• Adaptable to change and possess a willingness to embrace new ideas and processes.
• Commitment to continual personal development.
• A full driving licence is essential for the role and the ability to travel, which may require overnight stays.
• Proficient I.T. skills

Salary and Benefits:

In return, you have the chance to work for a successful, growing NSI gold and BAFE approved company with a great reputation in the fire alarm/security industry.

• Very Competitive basic salary plus monthly bonus for reaching KPIs

• Pension
• Up to 25 days holiday plus bank holidays and attendance bonus of 1 day
• BUPA Health & Safety and an employee assistance program
• Career progression opportunities
• Staff referral scheme
• Company Sick Pay
• Rewards & recognition programmes
• Ongoing training
• Company events

Standard working hours are 8.30am-5.00pm Monday to Friday.

Please be aware all successful candidates will need a full driving license and will have to undergo relevant security checks by NSSA standards

Job Types: Full-time, Permanent