Internal Sales and Office Administrator

Principle Accountabilities

To support all functions of the business with administrative tasks.

Activities, Duties and Key Tasks

• Process customer sales orders
• Process internal replenishment orders
• Ensure that all necessary paperwork is generated and completed correctly and in a timely manner to meet internal and external requirements. This includes, but not exclusively, processing sales orders and printing all required paperwork for the production when required.
• Update and answer customer enquiries and confirm delivery time and/or delays to the customer in a timely manner.
• Order and manage stationery.
• Control, organize and order PPE
• Manage refreshment supplies
• Answer the telephone
• Meet and greet visitors, and organize refreshments as may be necessary
• To manage the clothing requirements for the Company; managing stock levels, issuing clothing as necessary and ordering replacements; including raising purchase orders.
• Support HR function with ad hoc tasks
• Support H&S team with ad hoc tasks
• Support the Accounts Manager with ad hoc tasks
• Quantity of work output must be accurate and be met in line with deadlines
• To maintain Company and accredited standards adopted by the Company
• To ensure that good housekeeping is implemented and maintained.
• Liaise with the Quality Engineer regarding quality control practices, ensuring quality is implemented in line with Company practice.
• Attend training as required and ensure personal development, relevant knowledge techniques, and skills are suitable and sufficient to meet the demands of the job.
• Ensure that all health and safety standards and procedures are fully observed and adhered to.
• To be responsible for own health and safety and to take reasonable care, commensurate with the position, for the health, safety and welfare of others within the working environment, which includes wearing, and ensuring others wear, the appropriate Personal Protective Equipment (PPE)
• To undertake any additional duties that may be asked of you by your manager, which may include but not be limited to, creating invoices, packing slips and delivery notes, making deliveries using the company van, locking and unlocking of gates and exits, and any other task that contributes to the smooth running of the department and company.

Person Specification

Ability to work in a team Essential

Ability to trouble shoot Essential

Excellent communication skills, both written and verbal Essential

Good attention to detail Essential

Proactive continuous improvement and can-do attitude Essential

Desire to progress and improve systems Essential

Ability to be flexible within the team Essential

Must have a driving licence and access to a vehicle Desirable

Understanding of Health & Safety legislation requirements Desirable

Training will be provided as necessary

Please note the company operate an 8.00 am start.