Office Administrator/Sales Coordinator

I am recruiting an experienced Sales Administrator to join a specialist, market leading manufacturing company based in Skelmersdale. Following a period of growth this is an exciting opportunity to join a professional, eco-friendly and forward-thinking business. My client is looking for an experienced administrator with lots of enthusiasm, self-motivation and drive. Ideally you will have worked in a fast paced, dynamic customer facing role previously. Reporting to the Office Manager you will be responsible for general office administration, sales order processing and customer service. Due to the nature of the business this opportunity is to be based on site full time.

Responsibilities Include:

• Answering telephones, replying to e-mails, returning quotes in a timely manner.
• Prioritising enquiries/orders.
• Processing purchase orders, creating estimates.
• Looking to develop Marketing solutions for the company, via Mail Chimp and Social Media.
• Booking deliveries, quoting on carriage charges.
• Interacting with managers and carrying out their requests.
• Undertaking all administrative tasks, ensuring the rest of the team have adequate support to work efficiently.
• Office duties such as filing documents as and when needed.
• Assisting with company stock takes.
• Updating Social Media platforms.
• Keeping workplace tidy, undertaking general office duties.
• Co-operating with the warehouse team and drivers.
• Maintaining an in-depth understanding of the company's products/services to advise and make suitable recommendations.
• Resolving customer complaints and concerns.
• Keeping up to date with our Quality procedure in relation to ISO 9001.

Qualifications and Skills

• Good work ethic, taking pride in your work.
• Flexible approach and friendly personality.
• Punctual and with good attention to detail.
• Ability to work under pressure and prioritise work.
• Proficient in MS products including Outlook and excel.

Necessary Skills

• Sales and Marketing.
• Social Media Skills.
• Computer literacy with good typing skills.
• Grades A-C in Maths and English (vital).
• Good telephone manner.
• Use of a CRM would be beneficial.

Salary & Benefits

• Starting salary of £23,000 - £25,000 per year based on experience, plus performance related bonus.
• Pension scheme
• 20 days annual holiday (plus Bank Holidays & compulsory holidays over Christmas period)
• Continuous training and support
• Working hours - Monday to Friday 9am-4.30pm (Half hour lunch break)

Office Administrator & Sales Co-ordinatorSkelmersdale£23,000 - £25,000 JM/00253