Office Administrator / Scheduler

Office Administration - Call Scheduling

Looking for an experienced Office Administrator who has dealt with allocation of work to a team of remote workers.

This role is office based in Harlow, Essex, with future hybrid working 2 days per week (once fully trained, after approx. 2 months).

Standard hours are 08:30-17:00 Mon-Fri. 1/2 hour lunch break. (40 hours per week).

The role involves resolving maintenance faults that have occurred in buildings, mainly across London, by scheduling Field Service Engineers to visit premises and resolve the issues.

Previous experience required in a similar administrative role involving duties like: call despatch/scheduling/planning of site visits, the coordination of parts/materials and accurate record keeping.

Must have excellent written and verbal communication skills, as communication is both via e-mail/client portal and over the phone, between both the Clients/Customers and the Engineers.

You will be required to pass security checks including DBS (criminal records) checks. You will receive on the job training.

Starting salary up to £24000.