Portfolio Office Coordinator

Portfolio Office Coordinator

Duration: 3 Months

Start Date: ASAP

Rate of Pay: Nationally- 12.60 PH and for candidates living within the M25- 15.40

Work Arrangement: Fully Remote

My client is currently seeking a Portfolio Office Coordinator to join their team. This is a fantastic opportunity for a professional individual to contribute to my client's success. The role offers a duration of 3 months and the opportunity to work fully remotely.

Job Purpose:

To provide high quality, effective administrative support for the Portfolio office's planned and reactive requests, operating with minimal supervision, making decisions within agreed parameters and delivering within timescales.

Accountabilities:

• Contribute to a high-performance culture, taking personal responsibility for achieving individual targets, team service levels and assurance a high quality of work. Understand how your role contributes to the wider goals of your team directorate and the organisation
• Provide support for key meetings; such as quality and risk panels and some team meetings, including arranging dates and venues, preparation of materials and recording appropriate notes/actions in line with Portfolio Office governance arrangements. Travel may be required.
• Develop and maintain strong and effective working relationships with key stakeholders within area of responsibility, such as quality assurance, continuous improvement, governance and risk.
• Act as dedicated point of contact to ensure escalation of risks or issues to senior managers as required.
• Ensure appropriate representation at meetings, escalating any risk to management in appropriate time scales.
• Support the Portfolio Office to monitor and improve adherence to CQC policies
• Facilitate effective monitoring of team performance information to ensure appropriate escalation of risks and concerns.
• Facilitate effective monitoring of Portfolio Office's risk management and Management Assurance processes.
• Collate and produce regular reports to managers on designated activity including collection and collation of team level data to enable effective briefing/reporting to management.
• Cross working with Team Personal Assistant network to ensure adequate and appropriate support provision for senior managers
• Undertake all mandatory and other identified training to support own development.
• Actively contribute to Performance Management and Review process by ensuring participation in performance conversations and completion of appropriate documentation.
• Demonstrate application of CQC Values and Behaviours in all interactions, raising awareness and improving practice in respect of Equality and Diversity and promotion of Human Rights within the workplace.
• All duties commensurate with your role and responsibilities

Specific skills and experience:

Essential:

• Educated to A level or equivalent qualification level, or ability to demonstrate appropriate operational experience
• Excellent communication and stakeholder management skills.
• Proactive in approach, able to work collaboratively across teams and respond flexibly to directorate demands and priority needs.
• Strong organisational skills, able to manage conflicting demands to meet deadlines.
• Able to work without close supervision, plan and deliver own workload.
• Support planning, work allocation and prioritisation of activity on behalf of team members.
• Able to capture accurate information in a fast-paced environment, such as actions/decisions in high level meetings
• Able to work accurately and deliver high quality outputs within agreed timescales
• Excellent IT skills particularly in the use of Word, Excel, PowerPoint and Outlook.
• Experience of using management information systems, collating and presenting information in a variety of formats to suit audience.

Desirable:

• Ability to generate original ideas and develop practical solutions
• Has knowledge and understanding of CQCs role within the health and social care environment

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.