Senior Systems Trainer

Role - Senior Systems Trainer c 40k - c 55k DOE

• PERMANENT ROLE
• MUST HAVE SYSTEMS TRAINER EXPERIENCE IN THE LEGAL INDUSTRY
• AUTONOMOUS SUPPORTIVE WORK ENVIRONMENT
• BONUS SCHEME

Our client is a leader in their field and are now looking for an experienced Senior Systems Trainer who has experience within the legal industry. You will be responsible for delivering effective training to our work clleagues on al IT and Tech systems including legal software.

Duties and Resonsibilites

• Responsibile for carrying out a TNA
• Be responsible for designing training programmes (IT, Tech, Software and Systems)
• Deliver training courses using a variety of media for IT systems
• Create and maintain training documentation, user manuals, guides, and other reference materials
• Evaluate the effectiveness of training and learning outcomes
• Develop training plans and resolve any IT and Systems training gap issues
• Assist with the implementation and roll out of new systems
• Support our junior systems trainer as well as the training team as a whole.
• Ensure all people are trained to use new and existing systems
• Develop and maintain a network of super users for our systems

Skills and Experience

• Minimum 2 years experience in a similar role
• Knowledge and experience withing the legal sector
• Knowledge of Eclipse Proclaim System advantageous
• Ability to assess training needs and carry out a gap analysis
• Experience of 121, small teams and group workshop delivery
• Strong communication skills
• Experienced in Analysis, Design, Development, Implementation and Evaluation (ADDIE)
• Experience with using an eLearning platform and creating eLearning modules
• Advanced technical skills in Microsoft Excel and Microsoft PowerPoint