Workforce Manager required by a large financial services firm. You will need strong analytical data skills (data creation, data analysis, data application and coaching) with the ability to understand MI, alongside experience of overseeing large teams (70-140 people) in a Contact Centre setting. You will be working closely with team leaders to identify underperformance and make plans to remediate/improve performance. Lead the design and continuous improvement of the management and dashboard reporting to provide insights and inform understanding around how teams and individuals can improve. In...  more ->

Pensions Calculations Analyst needed now to perform production and systems testing of pensions calculation automation software. Would suit someone with a pensions administration background and an interest in IT/systems or development. DB and or DC occupational pension schemes experience essential. MS Excel/Word required; PYTHON, UNIX & SQL highly advantageous, but training could be provided. You will: Interpret business requirements and member data Interact with the external client facing self-service administration teams & the calculation analysts teams Provide pensions legislative knowledge...  more ->

Pensions Calculations Analyst needed now to perform production and systems testing of pensions calculation automation software. Would suit someone with a pensions administration background and an interest in IT/systems or development. DB and or DC occupational pension schemes experience essential. MS Excel/Word required; PYTHON, UNIX & SQL useful. You will: Interpret business requirements and member data Interact with the external client facing self-service administration teams & the calculation analysts teams Provide pensions legislative knowledge Work on a large portfolio of Defined...  more ->