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Job Details

 

Release/Change Manager (Full Time)

Location: Tampa Florida Country: United States of America Rate: $120k+
 

Release/Change Manager

Salary: Starting at $120k + bonus

Location: Tampa, FL

On-site: 5 days/week

*We are unable to provide sponsorship for this role*

Qualifications

  • Bachelor's degree in information technology, Computer Science, or a related field.
  • ITIL Foundation certification is a must; higher-level ITIL certifications are a plus.
  • Proven experience as an ITSM Release Manager and Change Manager.
  • Strong background in implementing and managing ITIL-based processes.
  • Experience with enterprise-level release and change management tools.
  • Project Management Professional (PMP) certification.
  • Knowledge of DevOps practices and principles.

Responsibilities

  • Plan, coordinate, and execute software releases, ensuring minimal impact on IT services and operations.
  • Collaborate with cross-functional teams to define release scope, objectives, and deliverables.
  • Conduct risk assessments and implement mitigation strategies to address potential issues during the release process.
  • Oversee the end-to-end change management process, ensuring that changes are properly documented, assessed, and authorized.
  • Work closely with stakeholders to evaluate the impact of proposed changes on IT services and infrastructure.
  • Leverage ITIL best practices to enhance the efficiency and effectiveness of release and change management processes.
  • Ensure alignment with ITIL service life cycle stages, emphasizing continual service improvement.

Posted Date: 02 Apr 2024 Reference: JSCHG MGR Employment Agency: Request Technology Contact: Steven Delvalle