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Description: This position will work on the frontline interacting with customers daily including, but not limited to, processing payments, issuing service orders, making payment arrangements, and resolving issues. Additional Skills & Qualifications: 2+ years of customer service experience 2+ years of cash handling experience, processing payments, and setting up payment arrangements. Experience Level: Entry Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong,... more ->
JOIN GROWING CALL CENTER IN VALLEY! ABOUT COMPANY: Been operating for 30 years and largest independent pharmacy benefit solutions company. PAY: $21/hour and $31.50 for OT REQUIREMENTS: 1+ year of Customer Service in Call Center or Office Setting HIRING PROCESS: Hire off resume and test scores (NO CLIENT INTERVIEW) JOB DESCRIPTION: This position is a customer service call center position with a Pharmacy Benefit Management company. 90% inbound calls and 10% outbound to follow up. Representatives will be taking up to 80 calls a day from either Medicare Part D, Member or Physician/Pharmacy About... more ->
Now Hiring for a Call Center Manager with a close client of ours to help lead, manage, and develop a team of outbound sales agents! Description: Manages 10-20 direct reports Oversees day to day operations of call center Lead trainings with new hires and oversee onboarding process Lead biweekly 1:1's with all direct reports discussing quality, performance, and areas of improvement Taking incoming calls from customers as needed with direct reports need help or guidance Oversee workflow management by delegating tasks/responsibilities Serve as resource for questions for reps on the floor Collect... more ->
TekSystems is currently hiring for a Call Center/Customer Service Representative in the Ekton, MD area! MUST HAVE: Any call center, customer service experience, CSR experience is highly preferred! Description: What Do our clients Customer Service Reps Do? Provide a variety of customer support services through the mail, telephone, and direct personal contact Process orders and assignments and enter data into our internal computer systems Reference pricing and delivery information Respond to customer questions, inquiries, and requests Set up new and maintain existing records Perform word... more ->
Description: Summary/Primary Role: The position of Customer Service Representative will have primary responsibility to respond to the customer's inquiries and make sure that any problems they are experiencing are resolved.Principal Duties and Responsibilities:(Management may amend or assign duties and responsibilities to this job at any time) Assist Customers with tracing and tracing; Assist Customers with email and telephone requests; Co-ordinate pickups for all shipments from Honolulu to Los Angeles will oversee and work with the RHE Warehouse to insure that all shipments were loaded for... more ->
Customer Service Representative Whitehouse Station, NJ ($19-20.50 USD/hour) (Paid Training) Highlights of the job: Industry: Customer Service/Insurance Employment Type: Contract-to- Hire (6 month) Hybrid after training! 3 days in office/2 days work from home NO WEEKENDS! Benefits of this role: Opportunity to work for one of the top insurance companies! Work a day shift M-F between 8am-6pm Helpful and supportive leadership and executives ROOM FOR GROWTH! A Day in the Role: Provide superior customer service to all internal/external business partners Assume ownership and timeliness in handling... more ->
Job Description: We are looking for an individual who will create a positive first impression and establish strong member relationships while assisting members and potential members with their telephone requests in a very fast paced environment. Answering inbound calls in a courteous and friendly way regarding online mobile banking, deposits, withdrawals, transfers, balances, fraudulent charges, travel alerts, and more. Will be answering 75-125 calls a day. Working through multiples screens and up to 4 programs at a time Preferred Skills & Qualifications: 1+ years of customer service... more ->
Are you passionate about providing outstanding customer service? Do you thrive in a dynamic, supportive environment that offers the opportunity to make a real difference in people's lives? If so, we have an exciting opportunity for you to become a part of our team, and for a company celebrated by FORTUNE magazine as one of the 100 Best Companies to Work For. As a Customer Care Specialist supporting our team, you will play a pivotal role in assisting employees from our client companies with their childcare needs. Our goal is to ensure that our clients can go to work and earn their paychecks... more ->
Description: As a Customer Service Representative, you will be responsible for closing Web Cases on the Dealer Experience team. These Web Cases will be orders that need to be entered in via Salesforce system, you will also follow up and keep in close communication with the customer through the lifecycle of the order. Job Functions/Responsibilities - Advise Dealers concerning order status and changes, shipping information, product availability, product programs, and pricing policies. - Negotiate vendor availability and lead times based on Dealer needs. - Resolve issues pertaining to shipments,... more ->
Description: Job Description The department is tax specific Take inbound calls regarding property tax-related questions Outbound calls for follow-up with customer Goal 40 calls per day; lengthy calls Will receive faxes and emails that will require research and sent to appropriate lender/clients Need to be able to use multiple screens and 5 - 7 applications. Will need to be able to use different lenders' websites/applications and navigate from one lender to the next. Calls get transferred over from lender Ability to adapt to changes Newer employees will work with about 3 lenders for calls Use... more ->
Description: Our client is looking for an enthusiastic Customer Service Representative that wants to be part of our fast passed and growing optical field! As a key component of our collaborative and dynamic Customer Success Team, the Customer Service Representative is responsible for acting as a trusted advisor for our customers. The primary focus of this position is a range of customer service activities including collaborating on cross functional solutions, driving customer adoption, and identifying additional value creation opportunities. If you enjoy a working environment where you will... more ->
NOW HIRING for Customer Service Reps! These positions will be in office. MUST LIVE in MN! Please do not apply if you don't reside in MN or do not have the MUST HAVES below! MUST HAVES: 1 year of customer service experience Description: Answer 80-100 inbound calls from customers Schedule appointments for customers to service vehicles Make outbound calls to follow up with guests post appointment Update customer information in internal system Provide high level or customer service Pay: $18/hr Shift: Shift: 9 a.m. - 6 p.m. Monday - Saturday Candidate will have to work Saturday and then pick one... more ->
Seeking great Customer Service talent for a Colorado health organization! Industry : Hospital & Healthcare Employment Type: Contract-to-hire (3 month) Description: 100% on site Taking inbound calls from patients from the hospital or medical centers attached to the hospital Handling operator calls for switchboard, call for emergencies (security, weather, etc.), and taking after hours for doctor groups Will be placing outbound calls (general discharge, general observation, and stroke calls) Cannot give any advice over the phones when talking to individuals SHIFT HIRIRNG FOR: 3 12's, Sun, Mon,... more ->
Now Hiring for Healthcare Customer Service Reps! *Onsite in Harrisburg, PA* What you will Enjoy: Formal paid training program with hands-on experience Opportunities for advancement and promotion First shift schedule with opportunity to WFH after successful training and integration - Handling phone calls in a blended (inbound and outbound) call center environment with healthcare entity customers to assist on self-pay balances, secure payments, update insurance information, explain charges, and handle disputes. - Conduct reminder call campaigns collecting open healthcare balances - Responsible... more ->
Healthcare Clerk Join a dynamic team as a Healthcare Customer Service clerk Job Title: Clerk ll Location: (Sky Center drive Tampa, FL Job Type: Full-time - Contract 6 months, likely to extend depending on performance and dependability. Work Schedule: M-F Schedule - 8:30 am - 5:00 pm, This role requires to work from office 5 days a week. Additionally, you may be offered to work from home 1- 2 days week based on training completion, productivity and performance. Salary: $15.50 - $16.50 per hour (Based on experience) Start Date: 6/24 Key Responsibilities: Responsible for performing routine but... more ->
Description: This position is responsible for answering incoming phone calls from existing customers regarding account information and offering information to potential customers. Job Duties include: Taking new applications and processing payments via phone, documenting customer concerns and problems, updating and changing account holder information, basic data entry and follow up mail & email correspondence. You have an opportunity to join a local leader in transit technology that is excited to welcome you aboard their growing Customer Service team. Performs account maintenance, including... more ->
BILINGUAL - Customer Support Specialist (Onsite) TEKsystems is currently partnering with a local leader in transit technology, to hire onto their call center team in Harrisburg, PA. In this role you'll enjoy: PAID HOLIDAYS and PTO offered, and opportunity to sign up for subsidized healthcare benefits Voluntary OVT opportunity paid at time and a half during busy seasons Long-term stability Everyone has their own large desk/cubicle Holiday luncheons and celebrations also occur as well bringing food trucks Qualifications: Must be bilingual and can take Spanish and English speaking calls. Call... more ->
Description: In this trainer position, you play an important role in the success of many of our clients across the U.S. You're on a mission to train and develop high performance agents with exceptional customer service skills. You find satisfaction in molding employees into the best possible agents. You'll be responsible for scheduling and conducting training sessions for both new and experienced call center agents, managing the training budget, and supporting employees to keep productivity up. To ensure success as a call center trainer, you should have excellent knowledge of call center... more ->