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Customer Service Representative, hybrid after 3 months A leading company in the financial services sector is looking for their newest customer operations representative to join one of the most integral parts of the business. Candidates from all customer service backgrounds will be considered including retail and hospitality. There are no sales involved in this role. The focus will be on your ability to have conversations with customers in a confident, friendly and professional manner. Summary of the role: We are based in Edinburgh city centre, easily accessible by train or bus and car parking... more ->
Role: Customer Service Location: Cardiff Based WFO Hybrid Duration: 6 months initially (with a view to possible extension) We are only looking for native/fluent speakers. Languages in scope are Dutch, German, Norwegian & Swedish. Work Experience/Responsibilities Handle phone calls with customer queries and provide resolution to end user Record case resolutions in the contact center tool based on client communication via phone, email, chat etc. Ensure that cases are resolved within case life cycle, as per individual balanced scorecard Escalate priority issues per client specifications to the... more ->
We're looking for a Customer Service advisor to join our team in Newcastle! Within the customer service advisor role, you will be the first point of contact for customers, colleagues & energy supplier employees, providing support to resolve issues, requests and any other queries they may have. We look to provide the best possible service to our customers via both inbound and outbound telephone calls. This role reports to the Customer Service Team Leader. What you'll be doing: Provide fantastic service to anyone you speak to Ensure adherence to internal and contractual quality standards Ensure... more ->
Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your skills to make a difference and join our Broadband Technical Team in Doncaster. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple Router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to... more ->