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Summary Posted: 20 May 2024 Role Number: Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that s unlike any other. As a Specialist, it starts with you discovering customers needs. And with the support of your store team members, you match those needs with the right products. Every day is an opportunity for you to turn another Apple Store visitor into a loyal Apple customer. You work with others to foster a culture where everyone belongs and is inspired to do their best work. In this role, you could work full-time, part time, or part... more ->
Outstanding opportunity to join this global enterprise and famous brand within the magic circle' of the legal sector. This role offers the opportunity to lead a brand new D365 development team as both a hands-on Technical Lead, line manager (team of 3) and mentor. Specifically, it is focused on the delivery of 3 major global projects customising D365 CRM using the Customer Service & Sales Enterprise modules within a Peppermint, PaaS and Azure environment. You'll lead the development, support and promotion of D365 capabilities across the firm globally, so strong stakeholder engagement skills... more ->
Outstanding opportunity to join this global enterprise and famous brand within the magic circle' of the legal sector. This role offers the opportunity to join a brand new D365 development team as a Functional Consultant/Technical Business Analyst, capturing business requirements and translating these into functional specifications for your developer colleagues. Specifically, you'll be delivering a portfolio of global Dynamics CRM solutions across the Customer Service and Sales Enterprise modules within a Peppermint, PaaS and Azure environment. You'll require the following skills and... more ->
Service Assurance Analyst Fixed Term Contract 24 months Salary based On Site in Manchester About IT Services IT Services is a vibrant and fast-moving department, focusing on delivering excellent customer service and quality services for staff The Role This role coordinates an end-to-end Service Assurance (Service Design and Transition) process. You will work closely with Project and Operational Teams to ensure that new and changed IT Services have a complete Service Design Package, meeting the agreed Service Transition and Operational Readiness measures. This includes creating artifacts such... more ->
Service Desk Advert PAYE TEMP - with potential to go permanent 40 hours - Monday to Friday with one working weekend in four We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in Wakefield. Your role will be to provide first class customer service while problem solving and dealing with an array of queries and faults being raised by our customer. You will be working on a busy and active IT service desk, answering phone calls, webchats and other forms of digital contacts, keeping to agreed SLA's and KPI's. You will be supporting a key long-term... more ->
Service Desk Analyst Peterborough, Cambridgeshire (Full-Time, On-Site) 3 months initially £220.00 per day inside IR35 A global managed service provider is seeking a dedicated and skilled Service Desk Analyst to join their end clients team in Peterborough. This is a full-time, on-site position that requires a proactive individual who can provide exceptional technical support and customer service. The successful candidate will be responsible for analysing and resolving technical issues, responding to customer inquiries, and ensuring customer satisfaction. Key Responsibilities: Provide technical... more ->
Service Engineer - 1st Line Support & 2nd Line Support A major central gov ernment organisation require a Service Engineer to join them on a 3 month contract, working out of central London 5 days a week. Key Responsibilities. Provides excellent, professional, frontline customer service through the provision of ICT advice and support: o Via phone, email and tickets through the Parliamentary Digital Support Desk o In person in the Commons and Lords Digital Service drop-in centres o In person at users' places of work. Combines excellent business and technical knowledge to understand customers'... more ->
(SERVICE ENGINEERS - c231.84 Per day- London/hybrid - INSIDE IR35 - CTC) London/Hybrid working first 4 weeks on-site for induction training, followed by a rota of 2 weeks onsite, 1-week WFH. Service Engineers are required to join a busy government client of ours The Role The Service Engineer provide a key role within the Live Services directorate. They provide high quality customer advice and technical support via telephone, email and in person, plus coaching and floor-walking. Combining strong coaching and advisory skills with excellent business and technical skills, The Service Engineer... more ->
Service Desk Manager The IT Service Desk serves as the single point of contact for all supported IT services. Managing incidents, major incidents, problems and requests, ensuring effective communication at all times. On a day-to-day basis the IT Service Desk Manager is responsible for the effective management of the IT Service Desk, delivering end user support to all regional operating companies, construction and sales sites. Services are delivered during business operating hours including weekends where agreed. All incidents, major incidents, requests and problems are effectively logged,... more ->
SERVICE DESK ANALYST Opportunity for an Service Desk Analyst to join a construction materials company based in Derby. Salary up to £25,000 + fantastic benefits including 25 days holiday, Life Assurance, Holiday Buy Scheme, Contributory Pension Scheme and more! Apply online or contact (see below) WHO ARE WE? A prominent construction materials group in the UK and Ireland is known for delivering high-quality materials and exceptional services. Covering operations in aggregates, cement, ready-mixed concrete, asphalt, and more, the company strives for excellence in all its activities. As part of... more ->
Customer Support Rate£18/Hr Location - London Contract 3 months Job Description: Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements. Documents and reports on work completed to ensure compliance with company and customer Procedures. Contribute to the development of technical procedures and standards to meet business and customer requirements. Escalate issues in line with company processes to ensure customer demands are met. Able to communicate on issues to meet business and customer requirements to avoid escalations.... more ->
Service Desk Analyst/1st & 2nd Line Support Engineer, £190 per day inside IR35 12 month contract, Birmingham Bench IT require a number of experienced Service Desk Analysts/1st & 2nd Line Support Engineers to join a large organisation starting ASAP working onsite full time in Birmingham which is mandatory..Please note that this is working full time onsite in Birmingham* The successful candidate should have the skills and experience included below: Proven experience working as a Service Desk Analyst/1st & 2nd Line Support Excellent customer service skills to assist users in resolving their... more ->
Service Desk Analyst City of London (Hybrid) £30,000 - £35,000 per annum On behalf of a fast-growing financial services organisation, I am a tech-savvy, dynamic and skilled Service Desk Analyst with a passion for helping others. In this role, you will be the first point of contact for their user base, providing exceptional support and ensuring seamless operation. Due to the hybrid nature of the role, you will be required in their conveniently located City of London offices 3 days per week. Responsibilities: Accountability of day-to-day tickets for tech support incidents at service desk level.... more ->
Service Desk Manager Are you a seasoned Service Desk Manager with a unique twist? Our dynamic client is looking for an exceptional individual who not only excels in technical service management but also brings a wealth of experience working within Business Consultancy/Professional Services to the table. Role: Service Desk Manager Type: Permanent, Full-time Location: Central London Working Pattern: Hybrid Salary: up to £85K per annum Key Responsibilities:.Lead and motivate the Service Desk team to deliver top-notch technical support and customer service..Foster strong relationships with... more ->
Service Desk Analyst required by a very established financial institution, with a long-standing reputation for excellence and a focus on culture and staff wellbeing. This Service Desk Analyst role will see you working to ITIL standards in a highly professional environment. As well as at least 1 years' experience working on a service desk (for example, as a service desk analyst or service desk administrator), you will ideally have experience of: Working in an ITIL environment Service Desk Support (1st and some 2nd line) Microsoft technologies: SCCM is desirable, as is MS Office, Windows 10 &... more ->