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Service Desk Manager London £450-£500p/d (inside IR35) 3 month initial contract with high likelihood of extension Service Desk Manager sought by a well-known and public-facing organisation with numerous sites spread across the county. The business is involved in significant, complex and critical logistical operations. As a public-facing, Critical National Infrastructure business the Service Desk Manager is a crucial component in ensuring the effective management of the service desk which supports circa 1000 users across the country and a vast array of business systems. Responsibilities:... more ->
Customer Relationship Admin Your new company Hays is delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our clients highly value each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business. Hays are... more ->
Service Transition Manager Full Time Permanent Hybrid (SE UK Home based with travel to client sites UK wide) £70-75K basic plus benefits Are you an experienced ITIL certified Service Transition Manager looking for a new challenge? Do you have a background in IT Service Transition, Service Design, Service Readiness and Continuous Improvement? Here at ARM we are recruiting for a full time permanent Service Transition Manager for a global IT services and consultancy client of ours. The Service Excellence, Design and Transition Department sets the standards for service design, transition, and... more ->
Job Title: Service Desk Escalation Engineer (3rd line) Location: Hybrid working (Client based in Barlborough) Contract: Permanent Full Time The role of Escalation Engineer Our client, who provides IT Support services to Businesses is looking for a "hands on" Service Desk Escalation Engineer (3rd line) who will provide technical support to AAG's customers within an MSP service desk environment mainly managed by remote access. This is a full time, permanent role based at our client's office in Balborough initially, then you will split your time between clients, the office, and remote working.... more ->
Job Title - Service Management Lead - Finance Shared Services Location - Newcastle Upon Tyne - Hybrid (3 dpw on-site) Salary - £40 - £45K Per Annum Benefits - Excellent Benefits The Client - Curo are Partnering with a Global Organisation, consisting of Designers, Engineers and Consultants, dedicated to sustainable development. They support their clients to solve the most complex challenges, turning their ideas into reality, leveraging the latest technology. The Candidate - This role requires a candidate with excellent commercial acumen, who can ensure consistency with professional and clear... more ->
The Opportunity: As a Service Desk Team Leader, your role encompasses a blend of technical expertise, leadership skills, and exceptional customer service to join an established professional IT services company based in Huddersfield, West Yorkshire. Skills and Experience: Troubleshooting Expertise: possess a strong all-round troubleshooting methodology and mind-set Networking: expert hands-on experience in networking troubleshooting Cloud Technologies: proficiency with RDS, Azure and Citrix Windows Server Administration: experience with the setup and administration of Windows Server versions... more ->
International engineering company looking for a service engineer - UK and International Job Title: Electrical Service TechnicianResponsibilities: Reporting Structure: Directly accountable to the Service Manager. Inspections and Diagnostics: Conduct inspections of LV (Low Voltage) switchboards, diagnose faults, and promptly submit detailed reports. Repairs and Modifications: Perform repairs and modifications as needed, ensuring the safe and efficient operation of electrical systems. Maintenance: Carry out routine maintenance on LV switchboards and circuit breakers, both in marine and... more ->
Our Client are looking for a Service Desk Analyst to work on full time onsite on a busy 24x7 Service Desk. It will be 12 hour shifts, including nights, working on a rota system. Due to the nature of the shift pattern this will suit candidates within a 30-40 minute commutable distance from the Client site. Relevant expertise includes: - Experience working on a 24X7 Service Desk, in a high availability environment and/or ability to demonstrate previous experience of delivering customer facing support in other industries. - Able to demonstrate an ability to meet challenges head on and adapt. -... more ->
We have a fantastic Administrator job within the Customer Care invoice team at Stannah. We are looking for a Customer Care Invoice Administrator to join the team on a fixed term basis. As an Administrator, you will assist in the provision of a pre and post installation customer support service, including invoicing. You will deal with our Business to Business (B2B) customers, including Local Authority in the Public Sector. This involves liaising with customers regarding requests for recycling of stairlifts, carpet replacements, removals and cancellations of orders. Ideally, we are looking for... more ->
O ffice Based 5 Days Monday - Friday Key skills: 2nd Line Support, Office 365, Exchange, AD, Azure, Excellent Communication skills & Customer Service. My Client is a highly dynamic and successful computer reseller and consultancy providing leading best of breed IT hardware, software, networking and peripheral products who are seeking an enthusiastic 1st and 2nd Line Support Service/Help Desk Engineer with a minimum 2 - 3 years' experience. You may come from an MSP, Managed Service Provider or similar background. You will be a dedicated resource on one of my client high profile customer sites.... more ->
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Field Service Engineer you will respond to customer's field repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner. Working within Finning's industry leading field service department, and for the largest CAT dealer in the UK and Ireland, you will be at the forefront of the companies on site diagnostic and repair capabilities for... more ->
Company: Finning (UK) Ltd Number of Openings: 3 Worker Type: Permanent Position Overview: As a Field Service Engineer you will respond to customer's field repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner. Job Description: Job Profile Summary Working within Finning's industry leading field service department, and for the largest CAT dealer in the UK and Ireland, you will be at the forefront of the companies on site... more ->
Job Description We are currently recruiting for a Customer Insights Executive to join the Customer Experience (CX) Team in the Marketing function on a full time, permanent basis, reporting to the Director of Customer Experience - Sysco GB. As a key member of the Customer Experience team, the Customer Insights Executive will support the CX function with data management, processing and analytical capabilities to ensure the delivery of high quality, robust insight. The delivery of this insight will ensure that the business can make evidence-based, strategically sound decisions that help us to... more ->
Are You Ready to Elevate Your IT Career? Do You Thrive in Dynamic Work Environments? Are You Passionate About Providing Excellent Customer Service? We are on the lookout for an enthusiastic Service Desk Technician to join our bustling team in Blythe Bridge! As a Service Desk Technician, you will be the linchpin in our support structure, serving as the primary contact for all user queries. You will handle a variety of tasks, from logging issues via a ticket system to updating users on the status of their queries promptly. You will also move and install IT equipment, supporting a range of... more ->
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Finning Field Engineer you will respond to customer's Marine repair and service requests. You will be responsible for diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner. Your role will be to execute the maintenance, overhaul, troubleshooting, repair, testing and commissioning (as the case may be) of Caterpillar and MaK engines, packages and systems... more ->
Fully remote - with occasional UK wide travel Permanent Up to £75,000 The Role: This exciting opportunity for an experienced Service Transition Manager to set the standard for service design, transition, and delivery will offer you the chance to work closely with others within the Service Excellence, Design, and Transition department from pre-sales through to delivery, go-live & decommission. Supporting the on-boarding of services as well as the on-going delivery of services will also be a crucial part of this role to ensure customer experience remains up to standard. Responsibilities:... more ->