The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role. The importance of your role. This is your chance to be part of something a bit different. You'll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good, and we think that's a great opportunity. You'll really get to know our customers and what they're looking for; it's everything from helping them find the perfect product, working deliveries and stocking the...  more ->

Customer Support Rate£18/Hr Location - London Contract 3 months Job Description: Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements. Documents and reports on work completed to ensure compliance with company and customer Procedures. Contribute to the development of technical procedures and standards to meet business and customer requirements. Escalate issues in line with company processes to ensure customer demands are met. Able to communicate on issues to meet business and customer requirements to avoid escalations....  more ->

Customer Relationship Admin Your new company Hays is delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our clients highly value each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business. Hays are...  more ->

Customer Service Team Supervisor 6 months Contract £15 to £17 per hour (PAYE/Umbrella) A well established consultancy firm is looking for a Customer Service Team Supervisor to join their customer service team on a 6 months contract You will be managing and leading a team of customer service representatives ensuring they follow all rules and procedures associated with FCA regulations and requirements, therefore the successful candidate should come back from a strong banking/Financial service background Essential Skills Previous experience managing and leading teams Previous experience working...  more ->

Customer Service Advisor £13.25 to £17.20 per hour (PAYE) 6 months Contract A well established consultancy firm is looking for a Customer Service Representative Advisor to join their team. As a Customer Service Representative you will support customers with any enquiries they may have about their loan accounts. The main focus of this role is putting the customers first and solving their problem. You will be handling sensitive data/information so it is imperative that you follow all GDPR rules and regulations. Essential Skills Piror customer experience/contact centre experience Strong...  more ->

Customer Service Representative, hybrid after 3 months A leading company in the financial services sector is looking for their newest customer operations representative to join one of the most integral parts of the business. Candidates from all customer service backgrounds will be considered including retail and hospitality. There are no sales involved in this role. The focus will be on your ability to have conversations with customers in a confident, friendly and professional manner. Summary of the role: We are based in Edinburgh city centre, easily accessible by train or bus and car parking...  more ->

CRM Executive Part Time (19 hours per week), Permanent Andover, Head Office £32,000 - £37,000 + Bonus + £600 flex Benefits pot + Pension + Healthplan + 36 days holiday + Hybrid working A re you passionate about making a positive impact on people's lives? Do you want to be part of a company that is striving to revolutionise access to healthcare in the UK? At Simplyhealth, our health plans provide the opportunity to attend routine dental treatments, visit the optician, have complementary therapies (eg physio) and much more by providing financial support to those that really need it. But we're...  more ->

CRM Executive Part Time (19 hours per week), Permanent Andover, Head Office £32,000 - £37,000 + Bonus + £600 flex Benefits pot + Pension + Healthplan + 36 days holiday + Hybrid working A re you passionate about making a positive impact on people's lives? Do you want to be part of a company that is striving to revolutionise access to healthcare in the UK? At Simplyhealth, our health plans provide the opportunity to attend routine dental treatments, visit the optician, have complementary therapies (eg physio) and much more by providing financial support to those that really need it. But we're...  more ->

CRM Executive Part Time (19 hours per week), Permanent Andover, Head Office £32,000 - £37,000 + Bonus + £600 flex Benefits pot + Pension + Healthplan + 36 days holiday + Hybrid working A re you passionate about making a positive impact on people's lives? Do you want to be part of a company that is striving to revolutionise access to healthcare in the UK? At Simplyhealth, our health plans provide the opportunity to attend routine dental treatments, visit the optician, have complementary therapies (eg physio) and much more by providing financial support to those that really need it. But we're...  more ->

This role is for a Technical CRM Analyst to join a software development client of mine on an initial 2 month contract outside IR35 working in a hybrid format with 2-3 days per week on-site in Guildford. Client Details This client is a well known software development firm who provide a cutting edge Platform with a range of digital care software solutions for various service types to a range of establishments throughout the UK. Description Your Key responsibilities will include but will not be limited to: List Creation User Rights management Creating and updating reports Data import and...  more ->

Company Description Care Coordinator Comfort Call: Como Building, Lake View Drive, Annesley, Nottingham NG15 0ED Salary £24,625 Driving licence is required Monday to Friday 9am - 5pm with additional on call duties on a rota basis What we offer We're creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs and curveballs. With a career as a Care Coordinator at Comfort Call Homecare every day will be different to the next. Each will offer you the opportunity to do meaningful and rewarding work that makes a real difference to our clients lives and your career. Job...  more ->

Company Description Care Coordinator Ormskirk L39 2AY Salary £24,625 Driving licence is required Monday to Friday 9am - 5pm with additional on call duties on a rota basis What we offer We're creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs and curveballs. With a career as a Care Coordinator at Guardian Homecare every day will be different to the next. Each will offer you the opportunity to do meaningful and rewarding work that makes a real difference to our clients lives and your career. Job Description What you'll do The role of the Care Coordinator is...  more ->

Company Description Care Coordinator Whitehaven CA28 8YU Salary £24,625 Driving licence is required Monday to Friday 9am - 5pm with additional on call duties on a rota basis What we offer We're creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs and curveballs. With a career as a Care Coordinator at Human Support Group every day will be different to the next. Each will offer you the opportunity to do meaningful and rewarding work that makes a real difference to our clients lives and your career. Job Description What you'll do We're creating brighter days....  more ->

Role: Customer Service Location: Cardiff Based WFO Hybrid Duration: 6 months initially (with a view to possible extension) We are only looking for native/fluent speakers. Languages in scope are Dutch, German, Norwegian & Swedish. Work Experience/Responsibilities Handle phone calls with customer queries and provide resolution to end user Record case resolutions in the contact center tool based on client communication via phone, email, chat etc. Ensure that cases are resolved within case life cycle, as per individual balanced scorecard Escalate priority issues per client specifications to the...  more ->

Job Title: Customer Success Manager Location: South UK Salary: Up to £75,000 OTE (DOE) Start Date: 28/06/2024 Job Type: Permanent Company Introduction Founded over 14 years ago, working with 5,000+ brands globally, collecting reliable and constructive reviews from confirmed customers to help companies improve their services and build trusted relationships. This team of technology specialists and industry experts operates across various sectors, providing bespoke AI, business insight, review software, and compliance solutions to increase sales and reduce churn. As a Premier Partner, they help...  more ->

We're looking for a Customer Service advisor to join our team in Newcastle! Within the customer service advisor role, you will be the first point of contact for customers, colleagues & energy supplier employees, providing support to resolve issues, requests and any other queries they may have. We look to provide the best possible service to our customers via both inbound and outbound telephone calls. This role reports to the Customer Service Team Leader. What you'll be doing: Provide fantastic service to anyone you speak to Ensure adherence to internal and contractual quality standards Ensure...  more ->

We're looking for a Customer Service advisor to join our team in Newcastle! Within the customer service advisor role, you will be the first point of contact for customers, colleagues & energy supplier employees, providing support to resolve issues, requests and any other queries they may have. We look to provide the best possible service to our customers via both inbound and outbound telephone calls. This role reports to the Customer Service Team Leader. What you'll be doing: Provide fantastic service to anyone you speak to Ensure adherence to internal and contractual quality standards Ensure...  more ->

We're looking for a Customer Service advisor to join our team in Newcastle! Within the customer service advisor role, you will be the first point of contact for customers, colleagues & energy supplier employees, providing support to resolve issues, requests and any other queries they may have. We look to provide the best possible service to our customers via both inbound and outbound telephone calls. This role reports to the Customer Service Team Leader. What you'll be doing: Provide fantastic service to anyone you speak to Ensure adherence to internal and contractual quality standards Ensure...  more ->

We're looking for a Customer Service advisor to join our team in Newcastle! Within the customer service advisor role, you will be the first point of contact for customers, colleagues & energy supplier employees, providing support to resolve issues, requests and any other queries they may have. We look to provide the best possible service to our customers via both inbound and outbound telephone calls. This role reports to the Customer Service Team Leader. What you'll be doing: Provide fantastic service to anyone you speak to Ensure adherence to internal and contractual quality standards Ensure...  more ->

We're looking for a Customer Service advisor to join our team in Newcastle! Within the customer service advisor role, you will be the first point of contact for customers, colleagues & energy supplier employees, providing support to resolve issues, requests and any other queries they may have. We look to provide the best possible service to our customers via both inbound and outbound telephone calls. This role reports to the Customer Service Team Leader. What you'll be doing: Provide fantastic service to anyone you speak to Ensure adherence to internal and contractual quality standards Ensure...  more ->