Workforce Manager required by a large financial services firm. You will need strong analytical data skills (data creation, data analysis, data application and coaching) with the ability to understand MI, alongside experience of overseeing large teams (70-140 people) in a Contact Centre setting. You will be working closely with team leaders to identify underperformance and make plans to remediate/improve performance. Lead the design and continuous improvement of the management and dashboard reporting to provide insights and inform understanding around how teams and individuals can improve. In...  more ->

The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role. The importance of your role. This is your chance to be part of something a bit different. You'll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good, and we think that's a great opportunity. You'll really get to know our customers and what they're looking for; it's everything from helping them find the perfect product, working deliveries and stocking the...  more ->

Do you want to be part of a team offering great customer service? Do you want a role in a Contact Centre that doesn't involve cold calling, selling or people putting the phone down on you? Do you want a job that's Monday to Friday with no weekend callouts? Then we could have a role for you! We're looking for people to answer inbound calls and web chats from employees of our clients in relation to their occupational pension schemes. No prior experience is required as full training will be provided. We have a fantastic workplace culture with colleagues who are always on hand when needed to...  more ->

Become a Customer Care Champion Are you someone who genuinely cares about helping others? Do you thrive in a fast-paced, dynamic environment? If so, we have an exciting opportunity for you to join our team as a Customer Service Representative. The Role In this role, you'll be the friendly voice and face of our company, providing exceptional support to our social housing customers. Your primary responsibilities will include: Handling inbound and outbound customer calls with professionalism and empathy Troubleshooting and resolving customer queries with the assistance of our technical experts...  more ->

Plant Area Assistant Manager Kent From 32,000 per annum, depending upon experience You have spent time working and assisting in a Plant Area but are now looking to further develop your career and take that next step up into management. A keen interest in horticulture is paramount! What will you be doing? As Plant Area Assistant Manager you will be assisting in the running of the outdoor area of the Garden Centre which includes planning and supervising staff in the daily running of the plant area. Making sure that all the stock is clearly on show with pricing, mixed with replenishment and...  more ->

Position Title: Customer Service Administrator Location: Rural Crowborough, accessable via train Salary: 26,000 - 28,000 per annum + annual bonus! Working Hours: On site - Monday-Friday 8-5pm Benefits: 20 days holiday plus bank holidays, End of Year Profit Bonus, Christmas close, Parking, Pension, Training and Development opportunities, fun social team events quarterly and monthly office lunches. Office Dog Do you have experience working within a customer service support role? Do you enjoy managing key clients and developing existing relationships with customers? Office Angels have the...  more ->