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This role is with one of the UK's most successful third-party freight booking and customs clearance agents and are part of the Star Cargo Group. We are currently looking to appoint a German speaking candidate to join our Ferry Booking Department, on a full time, permanent basis. Working in a team of five, reporting to the Department Manager, the successful candidate will be responsible for the day click apply for full job details more ->
Our client is seeking to hire a Customer Service Advisor for their Ashford office, who is also able to go to Tenterden or Dover to cover holiday or sickness if needed. You will be the primary customer point of contact for the business, taking inbound calls and dealing with customers who visit in person, handling all manner of customer queries, policy changes and claims processing. This is a Monday to Friday, 9-5pm, role (35hrs per week), with an hours lunch break. Salary is c 20-22,000 per annum, dependent on experience, with benefits to include: 26 days holiday plus bank holidays The option... more ->
The Role: Client Services Account Executive £25,000 - £30,000 Southend Based. Are you looking for an employer who values the work that you do, and one who will invest time in your long-term development? If so, please read on We are looking for a confident communicator with a Customer Service background in Print or Marketing to join a well-established design and print organisation in the city of Southend on Sea, Essex. Why apply? You will be joining a well-established business specialising in the design and production of high end direct marketing material, including complex print projects for... more ->
Customer Service Advisor Salary: 23,400 + Monthly bonus + 100 joining bonus for the first 3 months guaranteed Location Rochester Hours: Monday- Friday 9-5pm Are you looking to build a career in the financial services industry? Are you a superstar with delivering excellent customer service? Are you looking to develop your career into manager? My well established financial services client based in Rochester is looking to recruit in their Customer Service Advisors team. Due to growth of the business and individuals progressing up the ladder, they are looking to bring on talented customer service... more ->
Supply Chain Customer Support Assistant Standford le Hope, Essex £25,000 to £28,000 PA We are recruiting for a Supply Chain Customer Support Assistant to join our client based in Stanford le Hope. This is a great opportunity to join a well-established company with great future prospects. You would be an enthusiastic and confident individual with excellent communication skills. You will be required to ensure customers are fully satisfied and ensure they receive excellent customer service at all times. Job Purpose: Customers first point of contact. Answering the telephone in a polite and... more ->
Our client, a leading luxury brand is seeking a Customer Service Manager to join their team on a full-time, permanent basis. Due to growth, our client is looking to add a Customer Service Manager to their team to oversee the team of Customer Service Advisors, providing leadership, direction and motivation to the team whilst also acting as an escalation point for customer queries and complaints. The ideal candidate will have a minimum of 5 years' experience as a Customer Service Manager, managing teams whilst also maintaining a hand in the day-to-day role of customer service. Any experience of... more ->
Salary: 15.22ph Position: Customer Service Advisor Location: Tunbridge Wells Hours: Monday - Friday 7am - 3pm with 1 hour unpaid lunch break. 7 paid hours a day. Parking available Duties will include: Answering incoming customer calls to resolve issues and enquiries, ensuring customer needs are met in a timely and professional manner to meet individual and team targets. Entering and updating customer account data. Scheduling contractors to ensure maximum utilisation and productivity Contacting customers through various media to minimise lead time Prioritising workloads Processing of work... more ->
Role: Bookings Co-ordinator/Customer Service Co-ordinator Hours: Monday - Friday (phone number removed)pm. Office Based Benefits: 23days + Bank Holidays, Life Insurance, Performance bonus, Pension, Medicash, Progession opportunities Location: Central Tunbridge Wells Our client is expanding their team, they pride themselves on excellent customer service, client retention and the problem solving within a busy working day! You will have the ability to work well within a fast-paced environment quickly adapting, working under pressure, constantly reviewing and re-prioritising as workload pressures... more ->
Monday - Friday 8am-5pm Temporary 16 weeks (phone number removed)per hour Based in Basildon Must have previous experience within repairs Temporary - 16 weeks About the Role Joining our team, you'll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You'll liaise with our supervisory teams and the regional buyers to ensure materials/equipment is ready for use at the agreed appointment... more ->
Trainee Technical Customer Service Advisor Basildon - Office based Monday - Friday 8-5 or 9-6 (on a rota basis) £25,000 This is a fantastic opportunity for an enthusiastic, motivated individual with strong written and verbal communication skills who wants and is willing to learn new skills and is technically minded. Full training is given. Outline of the role Provide customers with technical advice over the phone and via email. Build strong customer relationships. Communicate with the Sales team to assist with any technical questions from potential customers. Effectively resolve minor queries... more ->
Import Customer Service Coordinator - OCEAN Reporting to the Customer Service Manager, the primary goal is providing excellent customer service to our customers and overseas partners. This includes processing import jobs from booking to delivery, including costing and invoicing and completing all HMRC Customs Clearance requirements for our clients. Working closely with the Commercial Team on development of all Ocean Import freight services. Import Customer service Coordinator Ocean Team ESSENTIAL DUTIES AND RESPONSIBILITIES Prioritise your workflow to ensure all aspects of work are carried... more ->
Customer Services Advisor (£29,050 Full time salary, 37 hours per week, permanent) Job Role We need people who enjoy communicating with others whether via the phone, email, web or social media. You will need to be confident using the latest technology and will also like to problem solve and be happy to 'go the extra mile' for our customers. You will have a positive attitude, excellent communication and customer service skills, and be committed to always doing the best for the customer. You need to be self-motivated and able to thrive and maintain quality results in a busy environment. About... more ->
Full Time - Permanent We are looking to recruit a Customer Service Advisor to join our team in at our Basildon Contract, About the Role Joining our team, you'll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You'll liaise with our supervisory teams and the regional buyers to ensure materials/equipment is ready for use at the agreed appointment times. Using our MSi system, you'll... more ->
Looking to recruit a Repairs Planner to join a leading Property Maintenance company based in Dartford Responsibilities: Liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments for operatives Ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. Using an in house system, you'll actively schedule available operatives and subcontractors to jobs and discuss complex repairs Offering a competitive salary of up to 26,800 + great benefits Requirements: You'll have previous... more ->
Customer Service Planner Dartford Monday - Friday Full time office based 26-27K per annum Joining our team, you'll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You'll liaise with our supervisory teams and the regional buyers to ensure materials/equipment is ready for use at the agreed appointment times. About You Candidates will have good working knowledge of Microsoft Office, with... more ->
Customer Service Planner - Social Housing Repairs & Maintenance Based in Dartford (must drive due to office location) Full time, permanent 24,500 - 26,500 per annum Are you an experienced Planner/Scheduler? If so, we may be able to help you! Here at Howells, we are working with a leading UK contractor to find an experienced and proactive Repairs Planner/Scheduler to join their team, working on repairs and maintenance within social housing. For this role, you must have experience as a Planner/Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord),... more ->