Customer Service Representative 6 Month Contract (Ending October 31st) Full time on site Location - Daventry Your responsibilities in the role Proactively managing the customer relationship and being the single point of contact for all queries and issues encountered, maintaining relationship with Premium Accounts by understanding, anticipating and identifying their service needs Proactively handling customer transactions related to order management, order status, inquiries regarding backorders and proofs of delivery, notifying the customer of any order issues, including updating customer...  more ->