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Permanent Customer Service Coordinator - French speaking - immediate starting Your new company This exciting organisation is seeking a customer service coordinator to join their team. This is an excellent opportunity for someone who is looking to grow and expand their career. You must be able to speak French fluently and be available on evenings and weekends. Your new role You will be responsible for providing excellent customer service to their customers. This includes handling queries via multi-channels such as phone, email and live chat and video chat. You will also be able to provide... more ->
Call handler-Customer Services-City centre offices Your new company Large financial service company in Manchester. Your new role You will be handling calls from customers, dealing with a variety of queries and actioning accordingly. This will mainly be inbound calls from existing customers looking to update, amend policies or make payments. You will have access to confidential information and will need to ensure you are working in line with data protection and company policies. You will need to cross-check customer details making sure files are kept updated and accurate, chasing for missing... more ->
Customer Retention Manager, £40,000 plus bonus, immediate start Your new company This well-known and established organisation is seeking a retention manager to join their exciting team to help grow the business and help with their customer experience. Your new role You will be responsible for managing a small team of approx. 7 people within customer retentions. You will be providing training and coaching for them to help improve their skill set including soft skills. You will also be responsible for managing the reporting of the team and using software such as Excel and Salesforce. This will... more ->
Location: Accrington Salary: £25,267 Full time Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Home Connections role with EE. Why not use your skills to make a difference and join our Home Connections Team in Accrington. You'll be talking to them over the phone when they first join us, guiding them through the process of getting their products and services connected, helping with any initial queries around in home setup or their first bill.? You don't need specific experience... more ->
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Eurest on a full time basis, contracted to 35 hours per week. As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. We ensure you're rewarded for... more ->
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market Powerhouse. And we all work together to be brilliant for customers, every single day. We've now welcomed our new CEO, Adam Winslow, and are at the start of an exciting period of change for DLG. With ambitious plans for large-scale transformation, we're going to see a refreshed strategy to drive value for our customers, colleagues and shareholders. In... more ->
Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your skills to make a difference and join our Broadband Technical Team in Doncaster. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple Router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to... more ->
If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss... more ->