IT Support Technician - Hitchin - £22,000 to £30,000. We have partnered with an organisation based within the educational sector, who are searching for an experienced IT Support Engineer to provide 1st and 2nd line support onsite in a school in Hitchin. Requirements of the IT Support Technician: 1st and 2nd line support experience Experience working with Microsoft devices - Windows server/Windows desktop, Office 365 Happy to go through a DBS check. Strong communicator and customer facing experience. Responsibilities of the IT Support Technician: Provide 1st & 2nd Line of support for computing...  more ->

Endeavour Recruitment has an excellent permanent opportunity for an Application Support Technician to join a diverse, growing company. Excellent career opportunity! Fully remote Aims of the Application Support Technician To ensure our clients position as a market leader by providing product and technical support To help maintain our clients position as a market leader by assisting with testing and debugging. Objectives of the Application Support Technician To become knowledgeable in the products to answer queries from clients. Ensuring that support requests are followed up in a responsible...  more ->

We have a fantastic opportunity to join our Service Delivery team as a UK based Broadcast & IT Support Technician.You will provide broadcast, media & IT support across our systems that deliver television, radio & cinema services to our global audience. As a key member of BFBS's Technology department your primary responsibilities will range from 1st line support and triage across broadcast, media, and IT services, accurate logging of faults, troubleshooting customer issues, and timely resolution of incidents & service requests. This is an entry-level opportunity, so we're looking for someone...  more ->

Job Title: Service Desk Analyst Location: Birmingham - On site full time Day Rate: £150 (Inside IR35) Start Date: Mid June Contract Length: 1 Year I have a very exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for an experienced Service Desk Analyst to join their dynamic IT team on a year contract. Job Responsibilities/Objectives Quickly diagnose and resolve technical issues reported by end-users to minimise downtime and maintain productivity. Provide remote troubleshooting and support for off-site employees via remote access...  more ->

IT Technician to be trained and skilled in IT technical support for branch offices Client Details Our client provides optimized, end-to-end supply chain management across the U.S. and around the world Description Manage Daily Back-ups ensuring tape cycle is maintained and backup tapes are rotated as per the Standards Manage the stock of IT consumable items ensuring stock levels of toner are kept within a defined limit and ensuring used toners are disposed of in an ecological way. Once trained to an acceptable level the employee will be expected to be scheduled to help on the IT helpdesk....  more ->

IT Technician - Hybrid working - Rural Office Location Wiltshire The site is commutable from Devizes, Basingstoke, Andover, Bath, Amesbury, Swindon, Trowbridge, Chippenham, Marlborough. Primary duties Working in a Security Cleared Environment Supporting and maintaining IT services and providing support to users via the IT Service Desk Handle and manage incoming calls to the IT Service Desk and log within the Service Management tool. Ensuring all IT Incidents and Service Requests are resolved in a fast and efficient manner and recorded to the appropriate level Troubleshooting and fault...  more ->

IT Support Engineer - 6 Month Contract Role - Inside IR35 Our client, based in the Gatwick area have an exciting opportunity for an IT Support Engineer with 1st/2nd line experience to join their team on a 6 Month contract basis. The role will require excellent communication skills, supporting the user base over the phone, on email and face to face. IT Support Engineer - Key Skills: Job Requirements - Proven experience as a support desk technician or other customer support role - Tech savvy with working knowledge of office automation products, service desk and desktop support. - Good...  more ->

3rd Line Support Technician Commutable from Southampton, Fareham, Portsmouth - office based role £30,000 - £40,000 + Benefits As an 3rd Line Support Technician, you will play a crucial role in providing a top-tier service to clients. In this role, you will be delivering 3rd line support for various infrastructure environments, ensuring system security and documentation are maintained. This opportunity is ideal for a 2nd line technician looking to move into 3rd line, or an established 3rd line/infrastructure technician. This is a fully office-based role in Hampshire (commutable from...  more ->

Senior Support Engineer I have partnered with a global business well established within the online gaming/gambling industry who have ambitious growth plans for 2024. The company have a wide array of clients ranging from independent gaming studios to the world's largest online casinos delivered into by teams across UK, Canada, South Africa, and China. The role is home based but you will need the ability to travel to Oxford averaging 3/5 times per month on average. Key Skills Required: End User Support: 5+ years in a Microsoft-based environment. Desktop Hardware Support: Specifying, ordering,...  more ->

Support Desk Analysts Description: We are currently looking for multiple Support Desk Analysts who will be required to take customer calls and to support with queries or issues. Skills: Support desk Customer service If you are a Support Desk Analyst looking for a new position please apply Support Desk Analysts Job Title: Helpdesk Support Analyst Location: West Midlands, UK Rate/Salary: 100.00 - 120.00 GBP Daily Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and...  more ->

Technical Support Consultant location: Didcot, fully remote but may require some site visits Pay rate: £45,000-£50,000p/a Hours: Standard office hours Our client have an exciting position available for a Full time Technical Support Consultant based Mandatory Requirements 3+ years Oracle PLSQL experience Database development and design experience Logical and analytical problem-solving skills Customer service focussed, with ability to communicate complex issues in clear and concise language to our clients 1+ years Microsoft .NET development experience VB.NET or C#, Web services and XML....  more ->

Application Support Engineer As an Application Support Engineer, you will be an integral part of the technical support team, responsible for ensuring the seamless functioning of my clients software applications. This is a client-facing role, and you will need to demonstrate excellent interpersonal skills, a good telephone and email manner as well as attention to detail in the conduct and conclusion of client support issues. You will provide expert assistance to clients, troubleshoot technical issues, and collaborate with cross-functional teams to deliver exceptional customer service. Key...  more ->

IT Support Officer 3 month Contract Based in Wembley, London - Onsite Hourly rate of £23.80 PH Inside IR35 - 36 hours PW - M - F Support and maintain the existing ICT infrastructure for Shared Technology Services, covering all four areas of client support, datacentre, data network and messaging & collaboration support, but with additional specialisation in one of the areas. Accurately and clearly document fixes to technical issues, process/procedures and update all IT-related records to ensure colleagues can perform their duties using this documentation. Responsibilities Monitor incoming...  more ->

Application Support Analyst A fantastic opportunity has arisen for an Application Support Analyst to join a London based global law firm on a permanent basis. Application Support Analyst Summary: The primary objective of this position is to facilitate and enhance the provision of outstanding customer service, enhance operational effectiveness, offer cost-efficient services, provide pertinent and punctual information, and assist the business by implementing straightforward, user-friendly, and efficient technology solutions. Application Support Analyst Key Responsibilities:. Provide...  more ->

Application Support Engineer - London (Hybrid role 4 days from home) - £45-50K An exciting opportunity working within a high performing Application Support team. A hybrid role with the option to work remote 4 days with 1 day in the London office. Key Responsibilities - Provide incident management to various applications. - Troubleshoot & diagnose application issues. - Review & acknowledge alert notifications, escalating where necessary. - Manage the out of hours deployment of application releases into production environments. - Become SME for at least one of the core applications used. -...  more ->

Application Support Analyst - Insurance/System and Application Fixes/Hybrid or fully remote KEY SKILLS: Application support experience within the insurance sector Strong communication skills Expertise in finding solutions to complex issues THE ROLE: The Application Support Analyst will act as the 1st line of support of the clients insurance applications including Acturis. You will responsible for troubleshooting business and IT application issues, identifying issue trends in order to reduce reoccurring issues. You will work alongside the technical team in analysing and fixing issues,...  more ->

Senior Support Analyst This note this role is a 6 month FTC. Based 100% Remote working 4 days a week. My client are looking to recruit an Senior Support Analyst on a 6 month FTC. Essential Skills Power Platform MS Dynamics CRM Microsoft 365 Intune Power BI Office 365 Azure Responsibilities: Proactively resolve all service tickets within agreed SLA. Proactively resolve Dynamics CRM and Power BI tickets and requests Support the business with reporting and Power BI requirements, leveraging support from a 3rd-party provider. Serve as an escalation point for delivering 3rd line support. Actively...  more ->

Customer Support Rate£18/Hr Location - London Contract 3 months Job Description: Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements. Documents and reports on work completed to ensure compliance with company and customer Procedures. Contribute to the development of technical procedures and standards to meet business and customer requirements. Escalate issues in line with company processes to ensure customer demands are met. Able to communicate on issues to meet business and customer requirements to avoid escalations....  more ->

Infrastructure Support Analyst/Infrastructure Analyst/Infrastructure Engineer Join an experienced support team to provide an outstanding and responsive IT service to local and remote users. This is a varied role with exposure to all areas of the IT environment, including networking, infrastructure, and cloud computing. Infrastructure Support Analyst/Infrastructure Analyst/Infrastructure Engineer Candidates must have excellent interpersonal and communication skills to work closely with the support and development teams as well as customers and stakeholders based in London and the US. Job...  more ->

IT Support Engineer with 2nd Line support experience required for my leading IT MSP client based in Central London. IMPORTANT INFORMATION: 1- The salary on offer is between £30k -£35k basic - no more than £35k will be offered so do not apply if the salary does not work for you. 2- This role would be full time in the office 5 days per week for the first 6 months and then from month 7, hybrid working - 3 days in the office and 2 days per week working from home. Do you have 2nd Line IT Support skills? Would you be interested in working for a leading UK IT MSP based in Central London? Are you...  more ->