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We are seeking an experienced Administrator to work as part of a Global Customer Success team and be responsible for guiding customers towards achieving their business goals. Key Responsibilities: Drive product adoption through available digital content as well as group or individual training sessions. Develop and maintain relationships with key customer stakeholders and decision makers. Actively perform value added customer conversations throughout the life of their contract with the ultimate goal of customer retention and growth. Deal with incoming customer inquiries related to contractual,... more ->
HR Advisor (EMEA) - First Line Internal Employee Support Fluent in a 2nd European Language ( French, Spanish, Italian or German) Contract (6 months) c£25.00 to £28.00 per hour (via Umbrella) Hybrid-Working (x3 days in Uxbridge, x2 days Remote Working) The Opportunity: You will be working as part of team providing First Line Employee Support to internal colleagues (c1500 staff) reporting to the EMEA HR Shared Services Manager. Our client are a global pharmaceutical company offering an excellent opportunity to develop and evolve your Human Resources career, offering unrivalled commercial... more ->
Summary Posted: 6 Jun 2024 Role Number: Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that s unlike any other. As a Specialist, it starts with you discovering customers needs. And with the support of your store team members, you match those needs with the right products. Every day is an opportunity for you to turn another Apple Store visitor into a loyal Apple customer. You work with others to foster a culture where everyone belongs and is inspired to do their best work. In this role, you could work full-time, part time, or part time... more ->
Hays are now looking for a Customer Support Administrator for one of our clients based in Shrivenham. Up to £22K with a bonus of up £2k per annum.+ Benefits Mon - Fri, 9am - 5pm Shrivenham Permanent In the role you will act as first point of contact for all customer, end-user and internal enquiries. This will be via email, telephone and/or face-to-face, handling and logging enquiries in a timely and professional manner. Order processing Service Control Installations Lease Desk Warranties Administration What We Are Looking For: 1-2 years experience in a similar role Excellent customer service... more ->
Team Leader - Contact Centre Salary: £28,000 - £30,000 Location: Basingstoke, Hampshire, RG21 6SZ Who are Diligenta? Our vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development. Summary of the role: To lead a Customer Services team in consistently delivering excellent service across all... more ->
Support Administrator Customer Support, Non-Profit Organisation London- Chiswick £26k-£29K depending on experience. Hybrid 3 days in office - 9am-5pm Is this the role for you: Are you ready to step into a dynamic role as a support administrator in customer support. We're searching for a dedicated individual with a keen eye for detail, impeccable organisational skills, and a proactive approach. Key duties: In this role, you will interact and communicate with customers across various contact channels, including phone, email, social media and live chat. You will answer inquiries, build strong... more ->
Job Title: Sales Advisor Salary: £25,330 (£27,863 OTE) Location: Chiswick, UK Hours: 40 hours per week (5 out of 7 days) Weekend work will be required on a rota basis Do you have experience within a customer service/sales environment? Are you looking for a company that really values their employees and offers great professional progression? The Recruitment Co. are currently looking for one of our key clients in Chiswick and this could be a great opportunity for you! Job Responsibilities: Organises work, planning and prioritising tasks and making decisions as appropriate to ensure objectives... more ->
We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people. As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a supportive environment. In ESS you'll get given every opportunity to progress within a company that... more ->
Resource Solutions, a global leader in recruitment and consultancy solutions, is seeking a dedicated Complaint Handler to join their dynamic team. This role offers an incredible opportunity to work with some of the world's leading companies across various sectors including Banking, Financial Services, Specialty Insurance, Media & Entertainment, Property and Pharmaceuticals. If you have a strong background in Complaint Handling and a passion for Products & Services, this is your chance to shape futures while advancing your career in an inclusive culture that values flexible working.. Work with... more ->
Personal Assistant (PA/EA) - Microsoft Xpertise are urgently looking for a Personal Assistant (PA/EA) (Microsoft). Candidates will have the following skills and experience: Proven experience as a Personal Assistant (to senior executives/heads of functions) A good working knowledge of governance processes and procedures Risk management experience including internal controls and monthly returns management Experience in diary management using MS Outlook and other booking systems Experience with expense management, new user setup and general administrative support Experience arranging, preparing,... more ->
Customer Success Executive - International Water Industry Location: Oxford OX1 1XX (hybrid working option available) Salary : £26,000 - £28,000 per year, dependent on experience (with a 6-month probationary period) plus quarterly bonuses Contract : Full time, Permanent, 09:00-17:30, Monday to Friday Due to continued growth and expansion, we are recruiting for an ambitious Customer Success Executive who click apply for full job details more ->
Position: Customer Service Team LeaderLocation: Abingdon (OX14)Salary: £28,000 to £32,000 per annumHours: Normally 37.5 hours worked over a 5 day week between the hours of 08:00 to 20:00 (Monday - Friday) and working 3 weekend dates in every 7/8 weekends (10:00 to 17:00) Experience: Customer Operations Team Leader, Customer Service Manager, Customer Service, Customer Care, Inbound Calls, Call Centre Manager, B2C, Coaching, Training, Technical The Opportunity: Thompson & Terry Recruitment are working with a well-known and award-winning UK national client who are looking to recruit an... more ->
VMU Service Manager Location: Reading (Fleet VMU site), Berkshire Salary: Competitive salary & Bonus opportunities available. Hours: Monday to Friday, 45 hours per week. Flexibility required. Benefits Working for an official UK Best Workplace and a UK Best Workplace for Development click apply for full job details more ->
Summary £12.40 - £16.50 per hour 16 - 25 hour contract Night shifts 30-35 days' holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant, you'll work together as a team to make sure we maintain our high standards day after day, night after night. From taking responsibility for the cleanliness of the store, to making sure it's well-stocked for our customers. This... more ->
Publica is seeking an experienced Senior Electoral Services Officer to join our team and assist West Oxfordshire District Council in ensuring the smooth running of elections, election registration, and associated activities. The successful candidate will have the technical skills and abilities necessary to implement the requirements of the Elections Act 2022 click apply for full job details more ->
This role is a maternity contract for a minimum of 12 -15 months. Based in Luton Monday - Friday in their lovely offices 9-5.30 (please still apply if you are looking for slightly reduced hours) Must have experience managing a team We are looking for a talented Team Leader, who is passionate about building relationships with customers and problem solving - whilst managing a small customer service team. This team is essentially the "face" of the business - and will involve all areas of customer services, so superb communication skills, empathy and understanding are paramount. As well as... more ->
This is initially a 3-month contracting Financial Services Complaints Handler opportunity and comes with the likely option to extend further. This role will require the initial 4 weeks onsite in Bracknell for training and onboarding with hybrid working of 3 days a week onsite thereafter. The office in Bracknell has great modern facilities and onsite parking click apply for full job details more ->