We have a fantastic opportunity to join our Service Delivery team as a UK based Broadcast & IT Support Technician.You will provide broadcast, media & IT support across our systems that deliver television, radio & cinema services to our global audience. As a key member of BFBS's Technology department your primary responsibilities will range from 1st line support and triage across broadcast, media, and IT services, accurate logging of faults, troubleshooting customer issues, and timely resolution of incidents & service requests. This is an entry-level opportunity, so we're looking for someone...  more ->

2nd/3rd Line Support Analyst, Application Support - Financial/Banking - Windows, PowerShell, SQL. An exciting and challenging role providing 2nd/3rd Line Support/Systems Administration for numerous In House and 3rd Pary Applications in a mixed Windows/Linux environment - preferred candidates will have strong Database/SQL and Scripting skills and some Cloud experience AWS/Azure. Not essential but previous Financial/Banking background with some PeopleSoft, Cash Management/Risk and Payment Systems (SWIFT) all highly advantageous. Candidates are required to have a breadth and depth of Technical...  more ->

Application Support Analyst - Insurance/System and Application Fixes/Hybrid or fully remote KEY SKILLS: Application support experience within the insurance sector Strong communication skills Expertise in finding solutions to complex issues THE ROLE: The Application Support Analyst will act as the 1st line of support of the clients insurance applications including Acturis. You will responsible for troubleshooting business and IT application issues, identifying issue trends in order to reduce reoccurring issues. You will work alongside the technical team in analysing and fixing issues,...  more ->

Application Support Engineer - London (Hybrid role 4 days from home) - £45-50K An exciting opportunity working within a high performing Application Support team. A hybrid role with the option to work remote 4 days with 1 day in the London office. Key Responsibilities - Provide incident management to various applications. - Troubleshoot & diagnose application issues. - Review & acknowledge alert notifications, escalating where necessary. - Manage the out of hours deployment of application releases into production environments. - Become SME for at least one of the core applications used. -...  more ->

Customer Support Rate£18/Hr Location - London Contract 3 months Job Description: Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements. Documents and reports on work completed to ensure compliance with company and customer Procedures. Contribute to the development of technical procedures and standards to meet business and customer requirements. Escalate issues in line with company processes to ensure customer demands are met. Able to communicate on issues to meet business and customer requirements to avoid escalations....  more ->

Senior Support Analyst This note this role is a 6 month FTC. Based 100% Remote working 4 days a week. My client are looking to recruit an Senior Support Analyst on a 6 month FTC. Essential Skills Power Platform MS Dynamics CRM Microsoft 365 Intune Power BI Office 365 Azure Responsibilities: Proactively resolve all service tickets within agreed SLA. Proactively resolve Dynamics CRM and Power BI tickets and requests Support the business with reporting and Power BI requirements, leveraging support from a 3rd-party provider. Serve as an escalation point for delivering 3rd line support. Actively...  more ->

IT Support Engineer with 2nd Line support experience required for my leading IT MSP client based in Central London. IMPORTANT INFORMATION: 1- The salary on offer is between £30k -£35k basic - no more than £35k will be offered so do not apply if the salary does not work for you. 2- This role would be full time in the office 5 days per week for the first 6 months and then from month 7, hybrid working - 3 days in the office and 2 days per week working from home. Do you have 2nd Line IT Support skills? Would you be interested in working for a leading UK IT MSP based in Central London? Are you...  more ->

IT Support Analyst - 6 Month FTC Our client seeks an experienced IT support Analyst to join their team on a 6-Month Fixed Term Contract. Please note, the role is 100% on-site in London. You will be expected to resolve 1st and 2nd line support calls and to assist with resolving higher level calls. You will be the onsite presence for desk side support to users based in the London office. You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave, pension scheme, life assurance, income protection, private medical insurance, and many, many more...  more ->

DESKTOP Support Engineer - 2ND LINE - 5 DAYS ONSITE - LONDON- 30-40K PER ANNUM TEKsystems are currently looking for a Desktop Support Engineer (2nd Line), for a permanent role with a managed services organization. You will be joining an exciting global MSP to look after and support their office of between 100-300 users, located in Birmingham. The environment is mostly Microsoft and this is a great opportunity for a desktop Support Engineer to work in hybrid cloud and on-prem environment and get exposure to Microsoft and Windows technologies including Azure, Active Directory and Endpoint....  more ->

Technical Support Engineer City of London (Hybrid) Up to £45,000 per annum On behalf of a fast-growing financial services organisation, I am a tech-savvy, dynamic and skilled Technical Support Engineer with a passion for helping others. As the In-House Technical Support Engineer, you will play a crucial role in maintaining their operational excellence. Your ability to communicate technical information clearly and effectively, coupled with your strong problem-solving skills, will enable you to address a wide range of technical challenges and deliver timely solutions. Due to the hybrid nature...  more ->

IT Support Engineer - Up to £32,000 + Excellent Benefits - London Our client are a leading provider of IT, Cloud and Unified communications solutions who are located in the heart of London are seeking a 1st Line/2nd Line IT Support Engineer who shares their values to become part of the team. The right applicant will be given training to enable them to grow and thrive in this role. Role & Responsibilities: Troubleshooting a variety of hardware and software. Logging and managing requests. Monitoring systems, performing repairs, upgrades, installations and other routine tasks. Being the first...  more ->

IT Support Analyst - Investment Management - 1st/2nd Line Support - O365 Our client, a leading Investment Management organisation based in London, are looking for an IT Support Analyst to join them on a permanent basis. This will be joining their Help Desk team playing a key role in a range of business-critical projects. The successful candidate will act as a key member of the IT Help Desk providing first and second line support and assistance to the business assisting with technology BAU and project related activity. Alongside this you will take ownership of tasks communicating with a range...  more ->

Application Support Analyst, Hybrid Application Support Analyst required for a professional services business based in central London. Engagement is via umbrella company only. Hybrid working - 2/3 days split Working in a small team, the successful candidate will have extensive experience providing Application Support in a Windows environment. Any experience with Azure Virtual Desktop is useful, but not essential. Reporting to the Service Desk Manager, the successful candidate will provide ongoing technical support and maintenance for IT applications General responsibilities: - Build...  more ->

Network Support SME- Enterprise client Outside IR35, hybrid working 2 days a week in Borehamwood, Hertfordshire. Cisco, Juniper, HPE, Aruba, F5, Azure migrations. Network: Installing, configuring, and integrating network components such as Routers, Switches, Firewalls and other network devices. Monitoring network performance, identifying bottlenecks, and implementing solutions to optimize network efficiency and reliability. Troubleshooting and resolving network issues, including connectivity problems, security breaches, and hardware/software failures. Implementing and maintaining network...  more ->

IT Support Officer 3 month Contract Based in Wembley, London - Onsite Hourly rate of £23.80 PH Inside IR35 - 36 hours PW - M - F Support and maintain the existing ICT infrastructure for Shared Technology Services, covering all four areas of client support, datacentre, data network and messaging & collaboration support, but with additional specialisation in one of the areas. Accurately and clearly document fixes to technical issues, process/procedures and update all IT-related records to ensure colleagues can perform their duties using this documentation. Responsibilities Monitor incoming...  more ->

Application Support Engineer As an Application Support Engineer, you will be an integral part of the technical support team, responsible for ensuring the seamless functioning of my clients software applications. This is a client-facing role, and you will need to demonstrate excellent interpersonal skills, a good telephone and email manner as well as attention to detail in the conduct and conclusion of client support issues. You will provide expert assistance to clients, troubleshoot technical issues, and collaborate with cross-functional teams to deliver exceptional customer service. Key...  more ->

IT Support Analyst Guildford - 100% Onsite Our client is looking for an experienced IT support analyst with a background in working in professional services to provide support for their Guildford office. You will also be responsible for providing support to their regional offices. Key Skills Manage all UK/Regional/Global starter and leaver accounts Good knowledge of Microsoft applications, particularly Outlook and Teams Sound troubleshooting skills Good knowledge of Windows 10 Experience of supporting Multi-Functional Devices and printers Experience of supporting mobile devices including...  more ->

Role: Migration Support Specialist (Cisco to Jabra Softphone) Duration: 6 months Location : London Key Essential Skills: Experience in migrating from physical desk phones to softphone solutions, preferably with Cisco and Jabra products. Strong understanding of telecommunication systems and VoIP platforms (eg, Cisco, Avaya, Asterisk, Microsoft Teams) Ability to troubleshoot technical issues effectively and efficiently. Experience in providing IT support in the banking or financial services sector. Ability to document issues and resolutions clearly and concisely. Proficiency in using support...  more ->

Title: IT Support Team Lead Day Rate: £300 - £400pd Duration: 3 - 5 Months (can turn perm after) Based: Hybrid - Watford The Role/Experience Required: Proven track-record of delivery support (2nd line), config, testing, and maintenance System capability reviews Strong PaaS knowledge Strong Azure experience M365 knowledge including Power Platforms ITIL Knowledge Powershell Scripting and automation support Life cycle of application platforms support - upgrades, patches Please apply for more information! more ->

Service Desk Support Consultant - London We are looking for a Service Desk Support Consultant to join a global industry leader in the consumer goods industry. Our client is a large global enterprise who are headquartered in the USA and have a large presence in the UK, Europe and India. This role is to join their support team in London helping manage service desk requests across their nearshore operations. Permanent role, hybrid working, excellent salary package including a base of £35,000 - £45,000 depending on experience and bonus & benefits. Key experience required: Proven experience...  more ->