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Workforce Manager required by a large financial services firm. You will need strong analytical data skills (data creation, data analysis, data application and coaching) with the ability to understand MI, alongside experience of overseeing large teams (70-140 people) in a Contact Centre setting. You will be working closely with team leaders to identify underperformance and make plans to remediate/improve performance. Lead the design and continuous improvement of the management and dashboard reporting to provide insights and inform understanding around how teams and individuals can improve. In... more ->
The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role. The importance of your role. This is your chance to be part of something a bit different. You'll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good, and we think that's a great opportunity. You'll really get to know our customers and what they're looking for; it's everything from helping them find the perfect product, working deliveries and stocking the... more ->
Customer Relationship Admin Your new company Hays is delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our clients highly value each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business. Hays are... more ->
Do you want to be part of a team offering great customer service? Do you want a role in a Contact Centre that doesn't involve cold calling, selling or people putting the phone down on you? Do you want a job that's Monday to Friday with no weekend callouts? Then we could have a role for you! We're looking for people to answer inbound calls and web chats from employees of our clients in relation to their occupational pension schemes. No prior experience is required as full training will be provided. We have a fantastic workplace culture with colleagues who are always on hand when needed to... more ->
Complaints Handler £27000 - £27500 plus fantastic benefits Dynamite recruitment is looking to recruit an experienced Complaints Handler to join an award-winning business in Portsmouth. As a Complaints Handler you will be responsible for supporting a busy Customer Service/call centre team and will take full ownership of customer complaints from start to resolution and anything in between Hours : 40 hours Full time . Monday to Friday As a Complaints Handler you will be responsible for: To manage the end-to-end process for all complaints Ensure Compliments and Complaints are being dealt with in... more ->
Become a Customer Care Champion Are you someone who genuinely cares about helping others? Do you thrive in a fast-paced, dynamic environment? If so, we have an exciting opportunity for you to join our team as a Customer Service Representative. The Role In this role, you'll be the friendly voice and face of our company, providing exceptional support to our social housing customers. Your primary responsibilities will include: Handling inbound and outbound customer calls with professionalism and empathy Troubleshooting and resolving customer queries with the assistance of our technical experts... more ->
We here at Siamo Recruitment have an excellent opportunity opening with a top accident repair centre. Offering a great benefits package and competitive salary, this role as a Parts Advisor is a chance to work within a great team within a company dedicated to employee welfare. If you're passionate about cars and looking for the next step in your career, then this is a job for you click apply for full job details more ->
We here at Siamo Recruitment have an excellent opportunity opening with a top accident repair centre. Offering a great benefits package and competitive salary, this role as a Parts Advisor is a chance to work within a great team within a company dedicated to employee welfare. If you re passionate about cars and looking for the next step in your career, then this is a job for you. In a close-knit environment of likeminded individuals, our client has proudly maintained a great working atmosphere. The Parts Advisor, being a key link between workshop, customer, and supplier, will be an integral... more ->
Lift Service Co-ordinator Role Paying up to £29k Role Description: This is a Full time on-site role located in Sevenoaks for a Maintenance Coordinator. The Maintenance Coordinator will help with the running of the maintenance department working along side the Senior Maintenance Coordinator. Main Duties and responsibilities: Logging call outs on Lift Data, whether received from email or phone a click apply for full job details more ->
Plant Area Assistant Manager Kent From 32,000 per annum, depending upon experience You have spent time working and assisting in a Plant Area but are now looking to further develop your career and take that next step up into management. A keen interest in horticulture is paramount! What will you be doing? As Plant Area Assistant Manager you will be assisting in the running of the outdoor area of the Garden Centre which includes planning and supervising staff in the daily running of the plant area. Making sure that all the stock is clearly on show with pricing, mixed with replenishment and... more ->
We are proud to be supporting this well know company based in Swindon, in finding a French Speaking Customer Service Advisor to join their team. Office based, Temporary to Permanent role. Immediate Start for the right candidate, £11.53 per hour, paid weekly. Full time position, Free Parking, full training provided. Hours are between 8am and 6pm - The rota shifts are from 8am to 4pm Monday to Friday and 10am to 6pm alternating. The Role We have an excellent Temporary to Permanent opportunity for outstanding individuals to utilise their French and English skills in a customer contact centre,... more ->
Net Zero Adviser This is an exciting opportunity to join our Net Zero team supporting businesses to calculate their carbon footprint and take action to improve their energy efficiency, reduce their energy bills and reduce their waste. This is a full time role. The salary offered is between £38,000 and £41,500 dependent on experience. We work remotely however, you will need to be able to travel to meetings/client premises in Buckinghamshire and the neighbouring counties. We have a competitive benefits package including a 10% non-contributory pension and the ability to earn up to 10% through... more ->
Position Title: Customer Service Administrator Location: Rural Crowborough, accessable via train Salary: 26,000 - 28,000 per annum + annual bonus! Working Hours: On site - Monday-Friday 8-5pm Benefits: 20 days holiday plus bank holidays, End of Year Profit Bonus, Christmas close, Parking, Pension, Training and Development opportunities, fun social team events quarterly and monthly office lunches. Office Dog Do you have experience working within a customer service support role? Do you enjoy managing key clients and developing existing relationships with customers? Office Angels have the... more ->