Customer Advisor £22,500 a year Stoke-on-Trent Permanent, Full Time No corporate call centre here! Instead, you'll be based at one of our community hubs across Stoke-on-Trent, providing support and advice to customers over a coffee, the phone or online. As a social housing provider, our customers are central to everything that we do. This means that our Customer Advisors play a crucial role in balancing the needs of both the customer and the business, to deliver the very best customer experience. Job requirements: Advise customers and manage their expectations across a range of services....  more ->

A fantastic opportunity has arisen for a Premier Broker working for a reputable organisation in Commercial Insurance. Working closely with a friendly team of insurance experts, you will strive to assist in excellent customer service and tailor insurance solutions specific to each client. Job Description: The primary focus of the role is to retain the full portfolio of clients by providing high-quality service during the year as well as preparing a competitive annual renewal proposal. The Premier Broker will oversee the relationship with each of their allocated clients. Mid-Term Adjustments ie...  more ->

My Public Sector Client based in Hanley, Stoke on Trent, is looking for a number of Customer Advisors to support their Single Justice Service Line. This is a temporary role for 5 months, Monday to Friday with the service line open between 9.00am to 5.00pm, 37.00 hours a week. This role is fully onsite and will be paying 11.88 p/hr. Please note the start date of this role is 20th May 2024, please only apply if you are able to start on this date and have minimal prebooked leave within the first 8 weeks of your start. This is a telephony Customer Advisor role, where you will be the first point...  more ->

As a Japanese Language Customer Service Advisor we are looking for positive and confident individuals who can support, advise and assist our customers in a wide range of sports and gaming queries. As one of the world's favourite online gambling companies, you will play an important role in shaping our customer experience. You will be supporting a wide range of contacts relating to betting, payments, and account queries, providing guidance and solutions via Live Chat, email, and phone. With a focus on providing exceptional customer service when handling multiple queries, this Full time...  more ->

Customer Service Coordinator We are looking for an experienced Administrator/Coordinator where you will be responsible for onboarding customers to ensure a smooth transition and contractual obligations are met. The successful individual will need to be a friendly and confident communicator, whilst also being highly organised and methodical. You will deal with all associated administrative tasks, which will include uploading contracts, organising Health & Safety protocols are completed, as well as sending all information to the clients including manuals. This role is to start ASAP and is...  more ->

Are you a customer service enthusiast living in or around Tamworth? Elite Personnel has an exciting opportunity for you! We are currently recruiting for Contact Centre-Customer Services Operatives to join our client s dynamic team in Tamworth on a temporary basis, with the potential for permanent placement. This position is office based and is fast paced . Key Responsibilities: The role of a Contact Centre-Customer Services Operative: Handling inbound calls and providing exceptional customer service by addressing customer inquiries promptly and efficiently. NO SALES Updating and maintaining...  more ->

. Job Title: Customer Hub Officer - Revenue and Benefits Location: Remote Working hours: 15 hours per week Assignment Duration: May - December This client is looking for somebody experienced in processing housing benefit claims with precision and accuracy. Do you thrive in a role where attention to detail is paramount? This client is currently seeking a Customer Hub Officer specialising in Revenue and Benefits to join their team on a remote basis. Key Responsibilities: Process, verify, and quality check housing benefit claims in accordance with DWP Housing Benefit Award Accuracy legislation &...  more ->

Se voce e motivado(a), tem ambicao e esta pronto(a) para um novo desafio em sua carreira, este emprego e para voce! Conosco, voce tera total apoio ao longo de sua carreira e encontrara muitas oportunidades de desenvolvimento e progressao junto a nossa empresa. Oferecemos treinamento completo atraves de nosso abrangente plano de treinamento de forma a equipar voce com os conhecimentos e habilidades necessarias para auxiliar os nossos clientes. O cargo oferece um contrato permanente em tempo integral, com 40 horas trabalhadas por semana. e necessario ter flexibilidade para trabalhar quaisquer...  more ->

Senior Customer Service Advisor Tamworth Competitive Salary & Benefits Role Profile: Cast UK are supporting Bunzl Catering Supplies with the recruitment process of a Senior Customer Service Advisor to join our team in Tamworth. This is an excellent opportunity for an enthusiastic individual who is passionate about delivering exceptional customer service to be able to step into a more senior position and gain an understanding of leadership. Bunzl Catering Supplies, part of the Bunzl Catering & Hospitality Division, is the leading distributor of disposables, packaging and hygiene solutions to...  more ->

THE COMPANY Kenton Black are delighted to be working with a reputable firm of Chartered Accountants in Stafford. They are a 3 Partner firm and due to additional work load they are now in the market for a Client Portfolio Manager with a consideration to make Partner. Established more than 30 years, they have a large and loyal client base, each with their own bespoke requirements click apply for full job details more ->

We are pleased to be recruiting for an experienced Customer Service Advisor to join our clients team on a permanent basis located in Cannock. As part of the Customer Service Team, the role will involve: Managing & responding to incoming calls, emails and online chat queries Managing order portals ensuring all information is kept up to date Developing product & technical knowledge to ensure a high quality service is provided and all queries are dealt with in a timely manner Previous experience/skills required: Customer service/account management experience An excellent telephone manner with...  more ->

Our successful Stoke Branch are looking to recruit for Part Time Customer Advisors. The ideal candidates will be approachable and friendly, someone who will meet the needs of our customers and provide service with a smile. In this position, you will play a key role in the sale of our full range of building supplies and therefore, previous trade counter sales experience in a busy merchant environment is desirable for this role, but not essential as full training will be given. Responsibilities and Duties Dealing with customers face to face and over the telephone. Giving excellent customer...  more ->

Repairs Service Scheduler Salary up to 28,068 37 Hours per week Benefits include company pension scheme, private healthcare Working with our repairs team, the successful candidate will assist in providing an efficient repairs service to our customers. The role will involve planning and scheduling repairs work to ensure maximum productivity. The successful candidate will be customer focused with excellent communication skills and used to working as part of busy team. You will be responsible for customer enquiries, mainly over the telephone and have the ability to diagnose repairs, issue orders...  more ->

As a Customer Review Advisor, you will need to be inquisitive, analytical, logical, and have a keen eye for detail. Our specialised customer review team is responsible for reviewing customer accounts and identifying high risk behaviours. You will review customers that generate an alert via one of our risk monitoring systems and have the opportunity to write and present your findings in a report format. You will be an enthusiastic individual who has a passion for accuracy, efficiency and evaluation, whilst demonstrating a strategic way of thinking You will work any five days from seven between...  more ->

As a Japanese Language Customer Service Advisor we are looking for positive and confident individuals who can support, advise and assist our customers in a wide range of sports and gaming queries. As one of the worlds favourite online gambling companies, you will play an important role in shaping our customer experience click apply for full job details more ->

Freightserve recruitment are looking for a Freight Customer Service Operator who has experience with Freight Forwarder. The company are a busy well established Freight Forwarder based in the Tamworth, Birmingham. Job duties & Responsibilities Ensure customer bookings are accurately taken and entered into operations system, International, National and Cross trade. Booking deliveries in with customers Ensure Bookings made with origin offices Liaising with suppliers and origin offices Invoicing and administration Building strong relationships with customers Aid credit controllers with the...  more ->

My Stafford based client is currently recruiting for a Customer Service Advisor Up to £25k + upselling commission 8am 5pm Monday Friday 9am 1pm 1 Saturday in 3 Private Medical Insurance Annual outing Responsibilities:- Working with customers to meet their requirements Matching orders against stock items and sourcing parts, while offering competitive prices. Working as a team and independently to reach set goals and KPIs. Delivering fantastic customer service while remaining efficient and focused on your tasks. Incoming and outgoing call handling and IT-based communications. To progress work...  more ->

Are you looking for your next role within Customer Service? Is providing an excellent level of service to both internal and external Customers your passion? Working for a marketing solutions and communications business who cover every channel across multiple markets, a company of over 900 employees that can offer fantastic personal and professional development. This is an excellent Customer Service role on a permanent, Full time basis paying up to GBP24,000pa. What can you expect in the role of Customer Service Executive? Day to day management of your own Customer base including both external...  more ->

Customer Service Advisor (Maternity Cover) Tamworth 18,782 Bonus & Benefits Role Profile: Cast UK are supporting a prestigious client with the recruitment process of a Customer Service Advisor to join our team in Tamworth on a maternity cover contract. This is an excellent opportunity for an enthusiastic individual who is passionate about delivering exceptional customer service. The hours for this position are Monday to Friday, 10am-4pm, on site 5 days per week. Key Responsibilities: Respond promptly and effectively to customer inquiries via phone, email, and live chat. Provide accurate...  more ->

As a Customer Service Advisor, you will become part of an exciting, fast-paced, customer orientated team with plenty of opportunities for progression. We are looking for customer focused individuals to join our nights team. Experience is not always necessary as from your first day, you will learn and develop vital skills in our dedicated training centre. Your support continues with our specialised induction team, who welcome you with a comprehensive hands-on training program. We know that career progression is important, therefore, we invest in you and your career where our advisors have the...  more ->